365 Health Services's Online Review Report Card
365 Health Services
4.8
Average Star Rating
105
Total Reviews
7
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
365 Health Services received 88.9% positive feedback, with patients praising the staff's professionalism, compassion, and efficient service. However, 11.1% of the feedback was negative, primarily citing poor communication and a lack of client care. Overall, the agency is valued for its dedicated service yet it needs stronger client communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of 365 Health Services's Reviews
I’m using 365 for my sons nursing and it’s been wonderful!
Great customer service, very responsive. Very knowledgable and helpful and guide their clients in the right direction.
We had a challenging first couple months getting fully staffed but during that process the 365 staff was dedicated to getting us there. Now we absolutely love our full time nurses and working with the agency staff (s/o Athena, Azaria, and Stephanie) is a breeze.
We have a young lady who is providing services to our granddaughter who has special needs so far things are going very well. She’s very professional, very helpful and has been a pleasure to work with her and observe her with my granddaughter. I see my granddaughter making improvements with personal hygiene and with keeping her room clean
My experience with 365 was been amazing so far especially with the help of Elisabeth. Not only was she helpful and kind but she made my hiring process super smooth and efficient!!
365 Health is understanding and committed to providing great services. We felt welcome from the first meeting with the clinician and scheduler to the case manager and nurse assigned to us. The process was quick and easy and my son absolutely loves his nurse! Highly recommend this agency for skilled nursing care for your loved one!
Unprofessional! To they residents & also to they staff it’s ridiculous how all 365 company’s just doesn’t have any type of communication skills they are just there for the money.
Let me share a little bit about this company. This company is a scam they are all about money, they do not care about their clients all they care about is making money off the clients they bring in. My aunt has been with this company for a few years and they have been nothing but a headache. The aides they send out to her would just sit and do nothing and that was when they would send an aide. They would stick up for the aides and never listen to the client this company is horrible my sister had to step in and take care of our aunt and the problems were only getting worse the best decision ever was to get our aunt away from this company. Before my sister started with my aunt she was in bad shape physically and mentally but since she has been with her she has been doing so much better and for this I am grateful. I don’t know how this company is even still in business. They make sure they are getting paid from insurance company but won’t send aide to client house and then say oh well they send the aide away which is a total lie. I believe that is called insurance fraud. I will be calling insurance company next to make them aware next about the things that are going on.
Azaria, Athena and the rest of the 365 staff have been so helpful to our family. The nurses are professional and compassionate. I’m so lucky to have been connected to 365 while my child was in the NICU. Working with 365 has kept him safe and home!
I've had a great experience since I called this company to inquire about services. I was connected with Liz, who was EXTREMELY helpful and thorough and made the process run very smoothly. She went above and beyond. Everyone I've interacted with at this office has been pleasant!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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