Matthew S. Austin's Online Review Report Card
Matthew S. Austin
4.5
Average Star Rating
224
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Rothman received 87.1% positive feedback, with patients praising the doctors' professionalism, bedside manner, and outstanding surgical skills. However, 12.9% of the feedback was negative, primarily citing long waiting times, and judgmental staff. Overall, the practice excels in providing expert care, yet it needs better time management and sensitivity.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Matthew S. Austin's Reviews
Dr. Austin is a kind and personable professional. He replaced my right knee on October 6th, 2021 and did a fantastic job. I would highly recommend him to family and friends, and have done so. He is a consummate Orthopedic Surgeon!
Total confidence In Dr Matthew Austin and Rothman. Treat you like real people.
Very professional, listened well, communicated well, answered all my questions. Very courteous and professional staff.
Great service and doctor
I have known Dr. Austin since 2011 when he replaced my left knee due to arthritis. That knee continues to function perfectly. In 2020, I developed severe pain in my right knee and left hip from arthritis. I was at the point where I could not walk more then a few steps. The pain was excruciating. Dr. Austin replaced my knee in November 2020 and my hip in April 2021. I am now pain free and able to take walks again. Dr. Austin has given me my life back, and I am so grateful. He is an excellent surgeon with a compassionate bedside manner. His assistants, Marilyn and Moy were very helpful during my recuperation. They returned calls promptly and provided advice and support. I give this team my highest recommendation.
Dr. Austin is amazing. I went to him about right hip pain a few years ago after another surgeon told me I needed two hip replacements at that time. He was honest with me and told me that it was not quite time for one hip replacement let alone two. When I went back to him a few years later, he said that if I wanted the surgery done, he would now do the surgery because my hip had deteriorated to the point that surgery was warranted. I am now scheduled for surgery and feel very confident with him as my surgeon. Every time I've seen him, I have never felt rushed. He is friendly and kind and is easy to talk to because he is just so down to earth. I will recommend him to anyone I know who needs an orthopedic surgeon. I couldn't ask for a better experience.
Dr. Austin has really taken care of me these last three years with a hip replacement, which went well, and handling my knee pain. He is very personable and knowledgeable.
He is a marvel: My hip replacement surgery gave me my life back, and Dr. Austin is a superb surgeon.
I recently moved to PA and In dire need of a good Orthopedic Dr. Since I am unfamiliar with the area and don’t know many people I started my search and everywhere I turned, I came up with Dr Austin. I have found him to be my strength in an unknown place. Did not had to wait three mos for my first appt. Within a month I became his Patient and right away he designed an action plan which put me in the road to recovery. He knew that I am in pain and needed help. In addition, his compasión and bed side manner makes him what he is ...an outstanding Doctor.
Dr.Austin and his staff are professionals. Over the many years seeing the Dr. I was always given the time needed to ask questions or have any procedure explained to me. I've had a knee replacement on one knee then had to have a knee revision done later on. I also had a knee revision done on on my other knee.. I experienced an infection of some kind. The Dr was in vacation and through his staff he monitored my situation by the pictures I took. He made sure that I was given the proper treatment and he checked in to make sure the treatment was working. I have referred several people to Dr. Austin and everyone agrees that he is one of the best! Thanks for taking time out of your vacation. I had knee revision on 7-19-21. I was back up on my feet in 3 weeks. Getting stronger daily.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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