Penney Eye Care - Bethel Park's Online Review Report Card
Penney Eye Care - Bethel Park
4.9
Average Star Rating
39
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Penney Eye Care received 97.3% positive feedback, with patients praising the professionalism, friendly staff, and thorough exams. However, 2.7% of the feedback was negative, primarily citing arrogance and rude treatment. Overall, the clinic is appreciated for its personalized care but could improve customer interactions and staff demeanor.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Penney Eye Care - Bethel Park's Reviews
I’ll admit that I have a phobia of eye doctors, and eyes gross me out. But with some recent vision changes, I knew that I had to make an appointment. Everyone was so kind and accommodating. Having the technology where the chances of my eyes not being dilated was a huge stress relief. Having everything explained step by step was comforting, and I actually learned things about eyes. While my eyes ended up mostly okay, they gave me a prescription to reduce eye fatigue. Many thanks, and highly recommend!
Reviewed On Google
On May 14, 2025 my husband and I were scheduled for eye exams at Penney Eye Care on Library Rd in Bethel Park, PA. I needed a diabetic eye exam with the results sent to my PCP and I am also required to get an exam every year after having LASIK surgery in 2002. My husband's exam was standard. We were checked in, examined by Dr. Anderson and choosing glasses in what seemed like a very short amount of time. The eyeglass technician (I apologize if that is not his correct title!) Ralph, was awesome! Very helpful and entertaining, even selected a few frames for us that we may not have looked at otherwise. Our glasses were at the office and ready for pick-up a week later. I had been to Penney Eye Care a few times since Dr. Penney took over the practice after Dr. Sames retired and took the Optical Images name with him. This visit was my husband's first time. He indicated that this was a great appointment and he is VERY well pleased with his new glasses! He said they are the best he has had in recent memory. I am not surprised in the least. Looking forward to a long relationship with Penney Eye Care.
Reviewed On Google
Friendly and professional environment for kids.
Reviewed On Google
Chose to try Penney after being unsatisfied by my previous doctor who changed contact prescription year after year to diminishing results while my eyeglass prescription remained the same. Penney Eye Care was kind and professional. The cost for the appointment and a 6mo supply of lenses was a fraction of what I had been paying using the same NVA insurance, and I see better than I have in years. This is my family's new eye doctor.
Reviewed On Google
Dr. Penney and her staff are wonderful! My daughter was having problems with one of her eyes and could get no E/R or other health facility to handle or accept her for an appointment! I called Dr. Penney, explained the issue, and she saw and helped my daughter immediately! She gained a lifelong customer because of her actions when no one else would help. Thank you for caring!! I just had an appt. myself and got the cutest frames and a CORRECTLY ADJUSTED contacts Rx. I can now see clearly again!!
Reviewed On Google
The staff here is fabulous, so nice and caring. Definitely recommend them! Always greeted with smiles!
Reviewed On Google
I went to Penney eye care for an exam and it was my first time here. My exam was very thorough and I was pleased with it. I found out my prescription I went in with was too strong and that’s why I would get headaches when I wore my glasses. I picked out new frames from their wide selection and was able to pick up my new glasses less than two weeks later. Dr Anderson did a great job and the staff is very caring!
Reviewed On Google
Great experience, very welcoming and friendly employees! Would come again!
Reviewed On Google
Dr. Penney has a way of making her patients feel comfortable, heard, and cared for. I never wait for my appointment or to be seen; everything is explained clearly and I can tell she loves what she does! Ralph took care of me for my glasses, and he helped me select the right frames and lenses for my rather hefty prescription. 👓 I absolutely refer all my friends and family to Dr. Penney!
Reviewed On Google
This was a great experience! Everyone was so nice and helpful, and Dr. Penney was amazing! Even the women helping me pick out my glasses were friendly and offered good suggestions. I was so happy with the experience, I actually moved both of my children from their pediatric optometrist over to Dr. Penney! I would definitely recommend this place to anyone!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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