St. Luke's University Hospital - Bethlehem Campus's Online Review Report Card

Terrible, Vs Lehigh Valley.

Very modern and clean hospital. Everyone is very polite and professional. Family member had 2 surgeries there and the care was more than I expected. Overall, St. Luke's, in general, is a great hospital system. Allentown hospital was also good.

I had my baby at St. Luke's in Bethlehem and it was a great experience! My obgyn is amazing and performed the c section with no issues. Then my aftercare was more then I thought it would be. The nurses were attentive, polite and kind. They helped with everything I needed! My baby was in the room with me the whole time and we were always checked up on and the nursing head came around daily to see if I had any issues that needed to be addressed. I had a few favorite nurses in there that went above and beyond. I really enjoyed my time there and the care they gave me and my baby.

There are so so many I need & want to thank for the care of my husband, David. He is the love of my life & every angel here made sure he was truly taken care of! I mean everyone here! Thank you thank you St Luke's Bethlehem at every single level! Especially given this time of covid19 ~ how brave & incredible! And, Chaplain Jameson ~ thanks for restoring a sense of good in this world...

I dislocated my hip last week. I was in the ER, nurses, drs, aides, all personnel were super kind patient and helpful. I have only great things to say about st Luke’s

My mother is in the hospital right now and I received a call from her because she has been ringing the buzzer to get a nurse to assist her. She had been sitting in bed in her own urine for almost an hour and no one answered the call button. I had to call the charge nurse to get her a nurse. Megan answered the phone so I explained the situation and demanded she go and assist. I hope that I do not have to do this again as I was led to believe that this was a top notch place.Just got off the phone with info link and PCA who tells me there was one nurse on and she was tied up with a one on one PATIENT, LEAVING THE FLOOR TO FEND FOR THEMSELVES. I AM SORRY BUT THAT IS UNACCEPTABLE regardless of staffing issues. Sadly now the only system left is Lehigh, and returning to St Lukes I dont feel is a viable option at this point.So my mother was discharged today, and mostly without issue. When we got home, I went to pick up her prescriptions, and only 1 of the 2 were there at the pharmacy. When I called the hospital, I spoke to Victoria who helped discharge her. I explained that the syringe to flush the catheter was not at the pharmacy, and she was speaking to a Dr. At the desk while I was on the phone. To make a long story short, I heard her say to the Dr that she should have given syringes to me before I left, but opted not to. The dr said I could drive back to Bethlehem, a 1 hour drive for me, and get them at a pharmacy there. I told her when she got back on the phone with me that I was not going to be driving back down there. She told me to call the surgeons office and have them resubmit the prescription. It seems that there is always an issue, and I am glad this is over and we no longer have to deal with this hospital.

Always number 1

If you can avoid a health experience here please avoid it at all cost.I was in the hospital for most of November 2020. The biggest problem was their insistence that I was not capable of determining the course for my own medical care. This was a huge problem! Also keep in mind that I was held against my will and the police were called to assist with my freedom three times. In the last ten years this is the second time St Luke's has held and restrained me in the hospital in Bethlehem, Pa. Nurses outside of your room restricting your movement is a violation of your rights.Additionally daily showering facilities were not readily available.While there were three people speaking on my behalf this seemed to be a breech of our HIPPA laws because my input was not taken into consideration as it pertained to my health.Attiontionally, serving the same food over and over again was not appetizing not a good plan for recovery.

Doctors, nurses all staff were great 👍

The staff were professionals and in good spirits my surgery was a success. The whole hospital stay was a great experience.I highly recommended St Lukes hospital as atop 10 in every area