B Doty Vision Care's Online Review Report Card
B Doty Vision Care
4.5
Average Star Rating
39
Total Reviews
3
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
B Doty Vision Care received 84.6% positive feedback, with patients praising the professionalism and kindness of the staff, along with thorough exams. However, 15.4% of the feedback was negative, primarily citing poor communication, billing issues, and inefficient service. Overall, the practice is appreciated for its patient care yet could improve administrative efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of B Doty Vision Care's Reviews
I have been a patient here for as long as I can remember but will not be returning. I have been given the runaround just trying to get glasses for my 4-year-old. They had a small collection for children and I was told to go on a few websites to look for glasses for them to order as what they had was too big for my boy. I asked them for his size and was given a post it with some places to look and his size. However, these sites are not easy to manage and the size I was given did not line up with what was on the manufacturing website. The staff could not be bothered to help us, so I called and requested the prescription so we could go elsewhere. When I explained my frustrations I was told” yea those sites are difficult to navigate and thats not a size, not sure what number they gave you”. I was told they would email The prescription but it was never emailed, my complaints were never addressed, my phone calls are not being answered, yet they submitted the claim to the insurance company and got paid. I am simply looking for basic customer service and access to the information that I paid for.
Reviewed On Google
I have been a patient here for as long as I can remember, but I will no longer spend my money here. I have been given the runaround just trying to get glasses for my 4-year-old. The staff could not be bothered to help us, so I called and requested the prescription so we could go elsewhere. The prescription was never emailed, my complaints were never addressed, my phone calls are not being answered, yet they still submitted the claim to the insurance company. I am simply looking for basic customer service and access to the information that I already paid for.
Reviewed On Facebook
Staff is amazing as is Dr Magiske.
Reviewed On Google
I recently tried B. Doty Vision Care because my vision insurance was no longer accepted at my old optometrist, and I’m so glad it was accepted here. I had the most comprehensive eye exam I’ve ever experienced. Dr. Magiske was polite, warm, professional, and extremely helpful. He recommended a new brand of contacts and even provided a rebate that saved me extra money. I asked several questions, and he was very patient, making sure I understood everything and that all my concerns were addressed. I left feeling confident in my care and look forward to continuing my vision care at this location. Highly recommend!
Reviewed On Google
Really nice experience. Everyone was super sweet and professional. Excellent care.
Reviewed On Google
Everyone is kind, courteous, and professional. Fantastic help with getting prescriptions and picking out frames.
Reviewed On Google
So friendly and professional. You feel like they really care.
Reviewed On Google
I’ve been coming here for years and I will never go anywhere else!!!! They are all so friendly and welcoming and helpful!
Reviewed On Google
Went to them for years and they have always been so kind and open about everything. They take their time when explaining the results for eye exams and make sure you understand what they're telling you. Have a great and wide selection of glasses.
Reviewed On Google
This office is stellar! Amazing staff..friendly and knowledgeable! Dr Mageski is caring, kind and an all around great eye doctor. Recommend highly!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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