Dittman Eyecare - Cranberry Township's Online Review Report Card
Dittman Eyecare - Cranberry Township
4.8
Average Star Rating
222
Total Reviews
15
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Dittman Eyecare received 93.2% positive feedback, with patients praising the friendly staff, comprehensive care, and knowledgeable doctors. However, 6.8% of the feedback was negative, primarily citing delays in order processing and communication issues. Overall, Dittman Eyecare is valued for its expert care but could improve logistics and response times.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Dittman Eyecare - Cranberry Township's Reviews
Great experience with first visit to Dittman. Dr. Nook was pleasant and explained everything in detail.
Reviewed On Google
The entire staff at Dittman Eyecare is so helpful and friendly!
Reviewed On Google
What an awesome experience. The office staff, fantastic. The doctor, fantastic. From start to finish the best eye doctor experience I have ever had
Reviewed On Google
Excellent experience
Reviewed On Google
I have been going to this office for a few years now. I'm always very happy with the care I receive and the professionalism of the staff. I have done very complicated eye issues and see a specialist as well. They work very well in tandem. I would highly recommend Dittman Eye Care.
Reviewed On Google
Great friendly staff. Willing to help to resolve issues.
Reviewed On Google
Staff is always polite and all my questions get ansered along with any potential options.
Reviewed On Google
Great staff. Great selection. Great service. I was a first time customer but I’ll return for my future eyecare needs. A special shout out to Bailey who helped me with eyeglass options.
Reviewed On Google
What a horrible low integrity company!!! I received 2 pair of glasses from Dittman between March and June of 2024. I repeatedly contacted them within the first month and told them my glasses were not working out. The Dr. for some reason changed my prescription then had to re do it again. I got regular glasses and sunglasses. Unfortunately, I moved in July of 2024 and continued to have issues with my glasses. I called 7 times to get assistance. No one ever called me back. Four of the calls went into voicemail and 3 I talked with different woman who were working at the time. They all assured me that they were going to take my message to the Dr. and she would return my call. This NEVER happened. My sunglasses that I paid a very high amount for, broke. I called again to tell them that the glasses were only 6 months old and the arm broke off. Nobody got back with me. I am livid about the service. These glasses should have been under a warranty. I am now in Colorado and went to another eye dr., and they expressed how this office should have replaced these glasses. I called again and left another message with no response. I also called to have my prescription faxed to my new eye doctor and no one returned my call. This is UNACCEPTABLE!!!!!! I paid out of pocket over $1,000.00 for my glasses. I tried contacting through the website and all remarks are blocked. Hmmmm???? I wonder why??? Doesn't take much to figure that one out. The glasses were not suitable for me as they caused me to trip and stumble due to the poor design. Should I now get an attorney? I feel I deserve my money back. I must add this is no reflection on the young ladies who work in the office as they tried to help. This is a reflection on the Dr., owner, and management. Patricia R.
Reviewed On Yelp
Dittman Eyecare in Cranberry provides excellent care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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