Visionworks Cranberry Commons's Online Review Report Card
Visionworks Cranberry Commons
4.6
Average Star Rating
313
Total Reviews
28
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
VisionWorks Cranberry receives 88.0% positive feedback, with patients praising the friendly staff, helpful customer service, and knowledgeable associates. However, 12.0% of the feedback was negative, primarily citing scheduling issues and customer service delays. Overall, the practice is valued for its excellent care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Visionworks Cranberry Commons's Reviews
Always have a great experience here! Helpful associates willing to spend their time getting you the best deal and helping you choose the right frames. My kids and I are repeat customers!
Reviewed On Google
Knowledgeable and friendly eye doctor and an excellent staff. Jason and Chip were extremely helpful and professional.
Reviewed On Google
Large selection of glasses. Bernie was exceptional in taking care of all my needs and requests. She was professional, friendly and knowledgeable. I most enthusiastically recommend Visionworks in Cranberry. I’m sure all of the staff is great, but our experience with Bernie was noteworthy.
Reviewed On Google
Experience was awesome eye exam went well then the guy helped me and was amazing he made u feel like you belong thank you
Reviewed On Google
Always a great time at Cranberry Twp Vision Works. From the associates at the front, to the clinical team in the back, the visit with the doctor (Ive seen Dr.Curry for the past few years and hes amazing!!), to the sales people on the floor. All great! Wonderful team/staff. So helpful an kind. Thank you year after year.
Reviewed On Google
We had an excellent experience at Visionworks. The associate Bernie was extremely knowledgeable and helpful in helping us with our eye where needs. We definitely would go back to Visionworks and highly recommend that anyone who needs a vision care. Visionworks is the place to go.
Reviewed On Google
Do not try calling. Sat on hold for 20 minutes and then hung up
Reviewed On Google
My wife got new glasses and we had Wendy. She made us feel very comfortable and took her time helping her pick new glasses. She is a great asset to your company.
Reviewed On Google
If you're ever at the Visionworks in Cranberry Township, I highly recommend getting waited on by Chip! I can't wait to go back & get my sunglasses. I hope he's working that day!!!
Reviewed On Google
AI agent for scheduling is very impersonal but I scheduled my appt with it anyway. Then I show up for my appointment and they say it was canceled with no reason given. Can't fit me in. Also had problems scheduling appointments with my family members but at least they were called an hour before the appt and let them know. Wasted my time today, won't be back...if ur going to use AI u have to have a human in the loop.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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