Marianne Shaw's Online Review Report Card

Staff in reception was very pleasant and helpful. Nurse Carrie was very professional and caring. PA's Tamara and Jeremy were personable and professional. Dr Shaw was wonderful, caring and professional. Great experience 👍

I don't know if they treat existing patients better, but I had a referral sent over 3 weeks over by my provider, and have YET to receive a return call. I've called myself a few times and left a message with no return call either. I'm not sure how this provider is satisfied with this type of customer service, but it's disappointing.

From what I see.....I'm glad I looked into who I want to see first. Wow...baaad....reviews!

Couldn't wait for to open her new practice. And when she did it was like I expected. But overtime and she built here office things changed. I felt like I was becoming a number to her. I felt like I was becoming a bother to her. Maybe she couldn't find what the problem was but, things changed. Not going in too all the details, but goodbye and good riddance. The P.A. were wonderful and i felt like they truly cared. almost feel bad for them.

Dr Shaw is one of the best Drs I ever went to She diagnosed me with WEGENERS GRAMULOTOTSIS 12 years ago if not for her I wouldn’t be here writing this to me she’s the Greatest Dr I ever had She’s very upfront with you so I’ll give her 10 stars !!!!

My husband was referred here from his family doctor he was diagnosed with Rheumatoid Arthritis and was having an Iritis flare up. A nurse from their office left him a voicemail stating the doctor looked over his file and she felt he did not need to be seen. Now I was immediately upset but it was whatever we will find someone else. Well a month later he is diagnosed with vasculitis and it is getting bad so I decided to call them because we are having a difficult time finding a doctor near here. I left 2 voice-mails never got a call back. I called again and pushed for current patients I explained how he was now diagnosed with vasculitis and he needs to be seen asap as it is getting bad. The nurse stated the doctor would not reconsider after her mind is made up. I got very upset and explained why I was upset and she stated to try Indiana. I'm sorry but I thought this was a Rheumatoid Specialist I didn't know a doctor can just pick and choose her patients.

I found Dr Shaw to be very arrogant. She pushes the COVID vaccine where it isn’t wanted and tells you “you will die if you don’t get it”. Being a rheumatologist that deals with psoriatic arthritis she should know which medications react badly with different kinds of psoriasis since they both go hand in hand but instead she just says she’s not a dermatologist. I requested a referral to see another rheumatologist from my PCP and she read it in My Chart and cancelled my appointment and didn’t even notify me. Very immature and unprofessional.

Dr Shaw and her staff are very professional and helpful. She listens to you and does all she can to help you . I would definitely recommend her!

If my daughter had anywhere else to go she would. Extremely rude. Could here her and staff talking about us. Insensitive to our beliefs.

I have never been treated so badly at a doctors office in my entire life!!! I left my cell phone at home, by mistake, and could not find Dr. Shaw’s office. I drove around Duncansville for 20 minutes and finally flagged down a kind lady who let me use her phone to call the office to get directions and to explain what happened. I arrived almost a 1/2 hour late and apologized to the secretary, who is a wonderful lady!! I saw the PA first and he basically told me this would be a short visit because I was late. When I tried to talk to him, he said to give him the short version and then he let me know that because I didn’t start a medication when they gave me the new prescription this was a wasted visit. Next Dr. Shaw came in and she never let me ask a question and as she was leaving the office she asked me what happened that I was so late and she said that they don’t take patients who are later then 15 minutes, they make them go home and I was lucky to see her. This was not an appt they scheduled!! I called and scheduled it because my family physician felt that my back pain was related to my RA and wanted me to see her. They both were so rude and made it quite clear that RA did not cause back pain and asked again, who told me that. Honestly, after today, I may not go back and the only doctors that I have any respect for are my family physician and his PA!!! Shame on you Jeremy and Dr. Shaw, when your time and money are more important then your patients!! How many times have patients waited forever to see their doctor!!! I needed a doctor to listen to me and try and help me get some pain relief, and all I got was humiliated and sent home!!!!