Kate M Dewar's Online Review Report Card

I am so grateful to the Dr’s, nurses, food service, cleaning crew at Anderson ER and ICU. They saved my life and the were wonderful. Holly Beatty

PATIENT BEWARE!!! I went to the ER for extreme pain in my lower abdomen and groin. The pain was unbearable from the night before I could not even walk up steps. After explaining myself to the staff, that this is most likely due to an ongoing issue from her hernia repair surgery I had in 2019 that had resulted in me being in more pain than I was before my surgery and that pain has never gone away since waking up from that initial surgery. I added that in 2022 meshes had to be removed due to the fact that they failed, further explaining that the meshes curled on themselves and another umbilical hernia had returned. I reiterated and further gave detail and explanation as to how I had a specialist in another state review my scans done here and how he found mesh failure and reoccurring hernias as this is why I had them removed. Again I noted the staff would not find this information in their system because it was done out of state. Unfortunately I had to explain this long story 5 different times to different interns. So after examining me I suggested to do another CT scan to see if everything is OK cause I’m in a lot of pain and I’m scared because the pain is so unbearable. A short time after my CT scan, I’m anxiously waiting results and a very young woman walks in, states her name Jennifer Hwang and says that she’s been asked to come in and talk to me about my health history again. Immediately I feel very uncomfortable because her bed side manner was rather unprofessional and hasty. Come to find out she’s an intern not a PA or doctor. So again I proceeded to tell her my health history all over again from start to finish, while at the computer she asks me for the doctors name that originally did my surgery in 2019 at st Luke’s . I told her and then also gave her the name of the doctor that I’ve been having my care with here in Pennsylvania and the specialist who did my surgery in Florida. She asked me how did they know the mesh is needed to be removed I told her there was a CT scan done and I was sent to the specialist and he confirmed that the meshes were folding in on themselves and that one of my hernias had already returned. At this point she begins to call me a liar and my surgeon in Florida a quack because my ct scan reports from PA were not showing mesh failure. I again reiterated that my surgeon out of state was specialist in hernia revision and their was no further need for her to disrespect him or his credentials by calling him a quack. She now starts to get verbally combative with me and begins to badger me with negative remarks on her opinion of my surgeons of choice. She continues to ridicule me with insults, tell me I’m lying and makes jokes about my choice of surgeons again. Referring again to my doctors as quacks in the medical field. She even takes out her phone to Gesture that I was making up the names of my surgeons. At this point I’m very uncomfortable with her presence and am scared that she truly does not have my best interest or intentions. Now making rude obnoxious comments about my surgeons and their qualifications. At this point she was using sly racial innuendos saying “you people” don’t know what your talking about. Seemingly referring to my ethnicity. I had enough at this point and I’m emotional and upset because I feel like I’m being interrogated for something I wasn’t even their for. I stood up for myself and told her to leave the room because I wasn’t going to be interrogated, belittled and racially profiled anymore. At this point the intern continued to badger me some more and I told her if she did not leave my room that I would leave myself. She finally left and immediately began telling everyone in the hall a different story. I immediately left and went downstairs to find security and request to speak with upper management or supervisor. At this point I didn’t even know the results of my ct scan that was done to investigate the sever pain I was having.

Need to hire more staff and nurses,they seemed rushed and low staffed.

Do not recommend. Distracted doctors.

It’s the best hospital I was ever in

To the nurses on the 3rd floor, thank you for keeping my mom. Beverly Dyer, comfortable in her last days.

I went into the ER with what I thought was gas pain but turned out to be a PE. The waiting room was full but I was rushed inside right away. They immediately drew blood and the doctor came in right after I saw the results come thru via My Chart and told me I needed xrays and later a Cat Scan to confirm the findings. They immediately put me on blood thinners which saved my life. I am grateful for all the care I received in the ER and subsequently during my 4 day stay. The nurses were all very attentive and very personable. Update: I had my son at St Luke’s Anderson and all went well during the labor and delivery but when I became extremely sick after the delivery, the doctors did everything to figure out what was wrong and nurse me back to health. I spent 6 days in the hospital and can say that had it not been for my amazing nurse, I probably wouldn’t be with my family today.

My girl fell and cut her ear all the way through. 4 hours of waiting in the emergency room and still not seen. Guess they aren’t worried about infections or stitches. I do t mind waiting and understand the process, but 4 hours of my girls ear bleeding in the er is way too long. Only reason it’s not 1 star is the nurses and dr’s were amazing. Very friendly, helpful and great with my daughter. Just took way too long to get seen.

Went into the emergency room after being in a small car accident and I was having some pain on my left rib area and tightening in my chest. I was seen right away and everyone was super comforting and respectful. I've had some terrible experiences at other emergency rooms but this location/hospital was the best. I feel better knowing if something ever happens to my family or I, that we have a great hospital to go too. My visit wasn't long and every nurse and doctor was super helpful and knowledgeable.

My mother-in-law went into the emergency room on Saturday for having chest pain and heart pain and when they took her blood pressure I noticed that the blood pressure was high and the nurse was not going to say anything. They never rechecked her blood pressure. She sat in the room for an hour and a half scene just for them to give her heartburn medicine and some Tylenol. They set her heart looked good but never bothered to check her blood pressure again. There was nurses in the hall that were cursing which was unprofessional. And she was still having pressure when she left the hospital so she made a doctor's appointment and her blood pressure was still high from when she was at the hospital which the nurse passed it off as just being high from commotion. She now has to take high blood pressure medication which was prescribed by her primary doctor not the hospital because they just let her leave the hospital with extremely high blood pressure.