St. Lukes Family Practice At Palmer- Forks Location's Online Review Report Card

I only leave two stars for this practice because Dr. Nagpal is my PCP and she's very kind, proactive and professional so I recommend her 100%. My husband sees Dr. Blasi and he's nothing but snarky and punitive. This past weekend, Dr. Blasi held my husband's lifesaving medicine refill hostage because we owe him some screenshots of blood pressure readings, which are related to the aforementioned prescription in no way. It's not used for BP treatment at all. Rather than have a staff member follow up to assess and clarify, my husband went days without this medicine and was relieved only by the kindness of his pharmacy putting in an emergency refill that bridged him until Monday. He then received a snarky reply from the Dr's staff blaming us for not sending in the screenshots. This medicine is usually auto-filled without a need for follow-up so that alone is concerning. I've witnessed him be horrible to my husband on two occasions; he offers sarcastic, insensitive replies to true questions and does this to patients amid periods of health vulnerability. I have to advocate aggressively for him to receive basic, respectful medical care which should be a given. I plan to follow up with someone at a higher level and transfer my husband to a more professional practitioner because this is gravely concerning and just plain disappointing. Avoid this doctor at all costs. He hates his job, especially on Mondays; he's admitted as much in appointments which is shameful and likely the reason we were treated like trash today. He will actually yell at you if you see him on a Monday afternoon.

They are great with not only me but my children as well. I value having one Dr that knows me and my children.

Everyone in this facility have been absolutely wonderful to me and my husband! My husband is a generally healthy person but I have several medical issues that Dr. Ristogi (pardon if I misspell her name!) has helped with and has gotten diagnosed under her care! I absolutely love her and her kindness to her patients!

Dr Prentice is a wonderful doctor. He is very thorough and professional. He is the first doctor that I've ever had that really listens and communicates with you. Also, the office staff is very attentive and friendly. We are very satisfied with THIS practice..

I just don't care for this place. They don't send appointment reminders or have test results available when you come in for an appointment. I won't be going there in the future and I do not recommend them.

Clueless

I have been seeing Nathan (PA) at the practice for various reasons this Fall. He is caring and attentive, he spends quality time discussing my issues and I never feel rushed to get out of there. The nurses and staff are also super nice. I can't even imagine why their ratings are so low, I think they're great (and believe me, I am picky!).

Dr. Blasi is the best PCP I've ever had. He always takes his time with me (and my family, we all go to him) and has a great bed side manner. He's easy to get along with and truly cares about his patients. I wouldn't dream of seeing another PCP. He uses whatever is within his capabilities to make sure we are getting the best heath care possible. Kudos to St. Luke's for having such an amazing practitioner!

Horrible..they coded my blood work incorrectly and my insurance company won't pay for it..They refuse to fix their mistake and just give me a run around..horrible place..great doctor but incompetent staff

I cannot say enough good things about Dr. Rastogi! I am so happy with my transfer to her care! She goes above and beyond and is extremely caring and compassionate - I can't say enough good things about her! Thank you SO much!