Horan Yu's Online Review Report Card

Dr. T. Yu comes across as a no nonsense, excellent, MD in this area. I have had doctors, specialists, in many parts of the world and I rate his practice highly. I am glad I found Dr. Yu.

I've been going to Doctor Yu for more than 15 years. My overall health is drastically better than it was 15 years ago because he treats the PATIENT like a human being. He listens to you. Most don't. Very smart guy and a great communicator. His an Internist. He understand the effects of symptoms on your whole body and your future health. Friendly and knowledable staff of professionals. Remember ...

Didn't have to wait long to see dictor. Evwry one was nice and helpful and friendly.

I have been married to my wife for 48 years and with all her medical problems, I have never had a doctor stop or give her a medication without the the doctor talking to me first. Well I guess doctor you thinks he is an exception. Here is my concern. Frances has labile hypertension and has been on linsinopril for years for it because she is easily angered and upset which has caused her blood .pressure to go to dangerous levels I asked the nurse to tell Dr U. Not to change,add or stop any of her meds without discussing it with me but he totally ignored my request.

Dr. Yu is competent and accurate in diagnosis. He is not the problem. His office manager, “O”, is horrible. O does not get messages to the doc from the pharmacy. Walgreens tried contact twice and I went to the office once to have the doc call Walgreens. Nope. O never communicated this. O gets very rude very quickly. I had to change an appointment with Yu to accommodate his getting outside labs before the appointment. O’s remarks were just plain rude. Yu would do well to get rid of her before she causes harm to a patient.

Dr Yu does take to listen to your concerns as well as explain what he has in plan for you. However his staff constantly makes mistakes and give you attitude when you go back trying to get them resolved. From having to contact them repeatedly to resubmit forms for prescription approvals. To having to go back and for to labs because they issued the wrong lab orders. Mistakes happen, I get it, but when they give you attitude, that’s uncalled for..

After discussing my use of a Cpap machine to help with my sleep apnea Dr. Yu told me he was supposed to use one as well but that it was too much trouble. He said that when he did use it he did not bother cleaning it. He then excused himself to use the restroom and did not wash his hands. The exam was almost non existent consisting most of basic questions. The office then filed my visit incorrectly which I am still dealing with. Dirty, out of touch and poor customer service. First and only visit

Does not wash his hands so maybe fist bump if you are considering Dr. Yu.

When I ask for my medical records to be sent to my new dr., my records were held hostage by a fax machine that had been broken for three weeks. When I requested a copy, I was told I had to pay a $25 fee. This dr. Should not be in business if he cannot afford a fax machine. Terrible client/customer service!!!

Due to Insurance change Dr. Yu was no longer able to be my primary care doctor. On 1/4/18, I requested medical release of my medical record.. I was informed that my records could not be faxed (New Doctor) due to an inoperable fax machine. I offered to return and pickup the records. I was told I would be contacted. After no response, on 1/11/18, the fax machine was still inoperable and had been for 3 WEEKS. I requested a copy for hand carry, I was told there would be a $25.00 fee. Terrible!