Medexpress Urgent Care's Online Review Report Card
2.9
Average Star Rating
286
Total Reviews
46
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
We wait over 21/2 hours well people came in and was seen before use the said they were short staffed I should of took my chance and went to the er
Super long over an hour wait just for a drug screen
I found the MedExpress Urgent Care to be very professional and courteous. Glad they were there.
Absolutely terrible. I've been here before and never had a problem receiving treatment. Today, after explaining my medical problem, I was told that they were full and could not take me. An urgent care, which I am pretty sure is required to take anyone as long as they have insurance. If they were full, they shouldn't have asked why I needed to be seen. I'm reporting this place to the medical board for absolute sure. I was told it was because they only had one doctor on duty but I don't think I've ever even seen an actual doctor here, just NPs or PAs
I visited late in the afternoon on 08/10/2023. It was very clean. I was there for a work physical and had no wait time. I interacted with five people from the front desk, to the MA, nurses and the doctor. ALL of the staff was attentive and very kind to me. I interact with doctors a lot as both a patient and Nurse, this Doctor actually listened to me. It was very refreshing. I felt safe and cared for. And I know I’m too old for stickers, but I was having a bad day and it cheered me up on the way out the door 😊
Great service. Everyone was kind, quick, willing to answer my questions, and did the extra tedious stuff I needed for my job. It was a great experience.
Great service, they are all very kind. Even when there is a lot of people they act fast and with a very good attitude. Now with the new feature of being able to make appointments is even better.
Tha facility is very clean. The wait time was not very long at all, and all the staff were very friendly
There was hardly a wait - middle of the day Sunday. The doctor was very kind, listened to everything I had to say. She explained everything to me in a way I could understand. I would definitely go back and would hope to see the same provider.
From the moment I registered, I was treated with dignity and respect. The triage nurses were thorough, and Dr. Covello took her time to listen and explain things to me, and the waiting room was full. I never felt like a number or was rushed through. Positive experience.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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