King Hartman's Online Review Report Card

Staff is less than friendly. Waited over a month for a cataract consult. That was cancelled a week before the appointment. Rescheduled another month later. Dr. Hartman indicated that Pre-cataract surgery was the only possible way to improve my blurry vision. Waited over three weeks for the scheduler to call and set up surgery dates. Those were another 2 months out. Waited, waited and waited some more. 6 days prior to scheduled surgery I get a call asking me why my PCP was sending over the required release forms. I was told my surgery had been canceled. Total shock to me. Apparently the office canceled my surgery due to an insurance issue. No call to notify me, no notification of any sort. Just cancelled without explanation or notification. DO NOT TRY TO HAVE CATARACT SURGERY at this irresponsible office!!!!!!!!!!! The absolute worst customer service ever!!!!!!!!

Best thing ever happened having Dr. Hartman as our doctor!

Felt like assembly line. Made an appointment around the first of January for cataract surgery on the left eye and could not get into see them until end of January. By that time I had lost an additional 18% of the eye site in my left eye. They could not schedule me until the end of March. One week before my surgery, everything was shut down. The day before Easter, I was hit in the right eye, by a rock. I was blind completely in the left eye and badly injured the right. Basically I was blind. When my wife contact Hartman’s office, they NEVER called back. We think they texted us! But, they couldn’t call us! I would never recommend Dr Hartman!

Had the cataract surgery only to find out they put wrong lens on my eye. No problem for them... They get to charge patient and insurance company for a redo. Hartman was recommended by a dentist ,that had Successful surgery. If you’re somebody that they deem important, I’m sure you’ll get a great job. If you’re nobody to them...beware.

Saved my eye!

I was a patient for years and needed cataracts removed. I was advised to get the multi focal lense due to my young age, it would be an investment. Had the right eyed done first and immediately knew I could not see out of the eye. The description in other comments was the same for me. Dr. said when I get the other eye done it will be better. False, they lie, it did not help. I had yag procedure on both eyes and he sent me to another dr for a second opinion. He said dry eyes are the problem and gave me drops and another big bill. This didn’t help either, still couldn’t see. I went back to Hartman and he stated this is rare, which was another lie. I talked to a patient of his who had same surgery and has same problems as I have. His demeanor changed to cold and he passed me off to his associate. It was then suggested I get a pair of mild pair of prescription glasses, more money with no help. I still can’t see and looking for options to correct this problems. Do not go to this dr and do not get multi focal lense. My brother went to dr in Greensburg and got the cheapest lenses and can see great.

Good medical staff which just makes up for rude reception staff both in person and on the phone.

He's a very good eye MD.

Even though I could still see with glasses, Dr Hartman recommended I have cataract surgery in both eyes. Trusting his recommendation, I agreed to have this done. He also recommended the newer, very expensive multi-focal lenses designed to reduce your need for eyeglasses for both distance and near vision, giving one clear vision at several distances. They are made to let the recipient see both near and far. I asked questions, but actually received very little information on them from Dr Hartman. I let him know I did not want mono-vision where one eye sees close and one eye far. I received the first lens and the vision was fine. I could see clearly in his office but had some trouble seeing lettering on the TV and signs on the roads. Received the second lens in my left eye. However, even at first, I could not see well out of that eye. Dr Hartman then proposed laser treatments to remove a film he said was covering both lenses. I had this done in both eyes. Large floaters were now apparent and I could not see much out of the left eye. Dr. Hartman did a 2nd laser treatment on the left eye with very little results. He then recommended another surgery to remove the floaters. Trusting what I thought was his expert knowledge, I had the surgeries in both eyes to remove the floaters. With the floaters no longer a problem, I found the reason I could not see much out of the left eye. There were shadows at the top and bottom - shadows no eye doctor can see through their equipment, but shadows I do see. At one appointment, Dr Hartman stated he did not need to see me, but I insisted. He was rude and irresponsible concerning my problem and cared less that I could not see well. To date, I still get a little dizzy and off balance from these lenses. Road signs are blurry as well as print on TV screens. Through the smallest area of the left eye that is not obstructed by shadows, I can see perfectly. But I cannot read at all with that eye. Most likely due to the shadows or perhaps as one eye doctor suggested, a bad lens. I read fairly well with some fuzziness with the right eye, but also do not have correct distance vision. I have come to the conclusion, along with other eye doctors the following: 1. The lenses are really mono-vision lenses to a degree. 2. With the dizziness, could the right lens be in the left eye and the left lens in the right eye. 3. The lenses are just an incorrect lens prescription. (Or did the girl doing the original testing not report the correct vision.) 4. The left lens is actually a damaged lens. In summary. If I cannot see, I cannot see. I would not recommend this doctor to anyone, not even those just getting glasses.

Was the only person in waiting room came 15 mins early for appointment no other paitents in waiting room another person came in 20 minuts after me but was called back to be seen before me and only a few minute after arriving ended up sitting in completly empty waiting room for 40 minuts