The Philadelphia Hand To Shoulder Center's Online Review Report Card
The Philadelphia Hand To Shoulder Center
4.5
Average Star Rating
95
Total Reviews
27
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Philadelphia Hand to Shoulder Center received 95.8% positive feedback, with patients praising the friendly staff, professionalism, and comprehensive care. However, 4.2% of the feedback was negative, primarily citing long wait times, rude behavior, and poor time management. Overall, the practice is esteemed for its expertise yet it needs better scheduling practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of The Philadelphia Hand To Shoulder Center's Reviews
Very inviting, staff is kind and helpful, doctor is approachable and caring
Reviewed On Google
Great care , efficient and friendly staff , surgery was a success and recovery much faster than expected
Reviewed On Google
The entire staff is friendly & helpful and OT services were great! Dr. Lee Osterman improved my quality of life, I am now pain free! I highly recommend this practice!
Reviewed On Google
Surgery went quick and staff was great. Very accommodating.
Reviewed On Google
Awesome service, friendly staff, very caring and helpful to me with all my questions.
Reviewed On Google
Had an 1130 appointment on a Tuesday. Showed up at 1115. When I got here lobby was packed. Got brought back at 1145. Still waiting to see somebody at 1240….
Reviewed On Google
Great care at this office. Very informative, give you lots time and talk to you about everything they want to do. Make you feel very comfortable while there. Took good care and checked me over to make sure there was nothing else causing problems. Great listeners. Friendly staff. Handle all your concerns.
Reviewed On Google
My surgery went very well and all my visits and therapy sessions that followed were great! My only note was when my surgery was over the Doctor disappeared and I did have some questions for her. I found it a little odd that she left the room and was just on to the next without even saying “I hope you have a nice rest of your day. Please call if you have any questions or concerns.” Told the nurse I wanted to speak with the Doctor and she never came. I understand she probably had a busy day but I just felt a little dismissed that day.
Reviewed On Google
I have no complaints or no regrets whatsoever. Dr. Meredith Osterman is a great doctor and has a wonderful staff.
Reviewed On Google
My experience was very pleasant and Professional. From the receptionist to the doctor and his Staff. I personally give them five stars thank you doctor Lee
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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