Justin Pachuski's Online Review Report Card

The billing dept is a mess.

I'm rating ALL the doctors that helped my son. I really appreciate it and could never thank them enough. The nurses on the 6th floor that helped and cared for my son were the greatest and I greatly appreciate them. As far as the ICU most of the nurses seem to have a problem for no reason and then make you feel uncomfortable for what??!! They didn't intimate me especially the one that popped in my son's room twice and she wasn't his nurse but for some reason she thinks she Intimates plp. which I find hilarious. Her little friend who I guess feels the same who knows but that's how children act. The last 2 nurses that cared for him were the best and was always polite and did not try to make me feel uncomfortable at all and they were so sweet and patient with my son.

The er is a joke I went coughing up blood and shortness of breath . Sat in the er for 12 hrs before I got a cat scan . I guess coughing up blood and not breathing is a medical emergency . I had nothing to drink or eat for 36 hrs

Sitting in the ER we watched a older man ask 3 nurse to help him go to the rest room after he been sitting here for over 4 hours no one would stop and help him and when I went to the front desk to get him help the lady in the ER rolled her eyes and did nothing but call security but no help for the man stuck in a wheelchair

What a horrible health system Penn State Hershey is. No help whatsoever. 1st you wait hours to be seen. 2nd you still wait hours after you go to a room to be seen. This is not how a hospital should be run. Finally when you get a bill that's not covered by insurance, you try to set up payment arrangements. Sounds good at first until you get a notice that they are sending the outstanding balance to collections! Even after you've made payments. Either someone is not doing their job or Penn State Hershey does not care. My Dr. left Penn State Hershey and went with UPMC.

Unreal my child is 9 and no one thought it would be a good idea to let me know that she won't be seen for another 2 hrs! Shame on this hospital! She hadn't eaten since the night before so she could be put to sleep for the MRI! And the receptionist was so Disgusting and disrespectful!! After this I think Philadelphia children's hospital will be the hospital I choose... This hospital should be ashamed.. they had a nurse come talk to me about she is sorry... Sorry isn't being 2 hrs behind. I honestly truly dislike this hospital the bedside manner doesn't exist and it's very sad that a hospital is allowed to get away with a 3 hr wait! Worst HOSPITAL

Took daughter to emergency room, was in a ED room-not triage for over 8 hours, saw both ED physician and specialist but did not receive any nursing care during ENTIRE VISIT. When discharge instructions were presented-after requesting, a RN name was present on d/c instructions but did not enter the room the entire 8 hours we were there. ED nursing supervisor presented d/c instructions and ignored complaint about nurse who was on d/c instructions not providing ANY care or even entering room during our visit. HMC aware of issue, has not returned contact since being made aware.

The nurses in the children's wing are wonderful, I can't give this place enough praise!

Don’t push pregnant women in and out both times my wife have waited multiple hours for sure considering going back to Welspan.

I ended up in acute liver failure at 26, scary, unsure and was well taken care of by each team member, and nurse. After being admitted into the hospital, every test they could run was ran, and they did all they could to give me answer. In the past I've brought my kids here as well and have always been shown respect, concern and never felt I was wrong for bringing them. The Children's Hospital side is awesome and they truly care about their patients. If more people understood that wait times are expected in an ER that has no room and is trying their best, reviews might be better. You just have to put yourself in their shoes for 10 seconds and understand they are trying, but it's also a trauma unit that deals with life or death situations.