Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3.1
Average Star Rating
276
Total Reviews
37
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Medexpress Urgent Care's Reviews
I won't be bringing my family here again. The staff was friendly, but can't say much else positive. Service was slow (went on a Sunday and there was only one doctor in, so despite an almost empty waiting room, I waited over an hour). Took my kids there asking if they could get a prescription for an antibiotic to treat salmonella. It wasn't until several days later after my tests came back confirming it was salmonella that I was told it is not good to prescribe antibiotics to yound children. Glad they told me this, but it would have been nice to know before I paid several hundred dollars for an essentially meaningless appointment since they don't prescribe antibiotics to young children. Additionally, they partner with LabCorp for testing. LabCorp failed to refrigerate my sample so they were unable to process some of the samples.
Reviewed On Google
Dr. Sandoval-Martinez and his team gave me EXCEPTIONAL care. They got me in and out in less than 20 minutes, listened intently when I stated my symptoms, and immediately got me the care I needed. I cannot recommend this place more. Thank you to Dr. Sandoval-Martinez and his team!
Reviewed On Google
I was just in with my 11 month old she been sick and has ear infection. But they where very rude and pushing didn't check her out right . Never will I bring her here again! Also dirty .
Reviewed On Google
Very friendly and helpful
Reviewed On Google
Just an awesome and amazing staff.
Reviewed On Google
Everyone from the receptionist, the intake nurses, and the doctor were awesome. I was taken right in and the doctor came in right away also. My examination was thorough and educational. When my orginal pharmacy was closed, it was quickly changed to one that was open near me and the prescription was there when I arrived on my way home.
Reviewed On Google
I would give it 0 stars but the front desk attendant was nice. Came in with abdominal pain, doctor looked at me for maybe 2 minutes and decided I had a hernia. Told me to follow up with PCP, and to ‘google it’ if I wanted more info. PCP said I have NO hernia. Thanks for nothing MedExpress. Will not be returning EVER!
Reviewed On Google
We were traveling out of state for a camping trip, and my son was having some really bad ear pain. Luckily, I found this MedExpress about 30 minutes from our campsite, and I was so thankful to find them. It was clean, everyone was friendly, and the check-in process was very efficient. We got a quick diagnosis and were able to pick up a prescription from the Rite Aid down the street. The only downside is we were there for about 2 hours and had to wait a while - but to be honest, for a holiday weekend at an urgent care, I would say that's pretty good!
Reviewed On Google
The staff was nice yet the prices did not compare accurately to the services provided. My pre-employment physical was $115 and they did not even weigh me (just asked me what I thought I weighed and wrote it down)… Dana Golder preformed my physical and I felt she was rushing and not too well versed. My experience was not horrible yet small improvements could have made it much better.
Reviewed On Google
Long wait, efficient visit. Got the service I needed and I'm feeling better
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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