Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3.4
Average Star Rating
140
Total Reviews
22
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
The RN was very kind and competent.
Friendly staff, very efficient
Tried todo telehealth call but they wanted me to be seen so they charged me at both locations!!!
Was fantastic and caring
Very fast friendly service. The check in is quite easy the nurse was very nice and the dr very through
Quick visit. All staff was as extremely friendly and efficient
It’s med express.
I really experienced both great medical dialogue and personal communication with Stephanie Snyder, who helped me determine the nature of what was concerning me plus her help in recommending a specialist who could help me resolve the problem. I only wish more people could be like this because being "clinical" alone is only half the treatment.
Best experience, ever! From check in to check out, the staff couldn’t have been more amazing! The np, Stefanie Snyder was so sweet & caring. Thank you!
I'm arrived at 8:00 . Told the lady at the desk I need a rapid drug screening and that I would be paying with a card . She says great. I handed the lady the paperwork my office gave me. I sit. Ten minutes goes by she calls me back and says we can't give the rapid test cause the paperwork says you need a lab test. I tell her my office said to get a rapid test and I'm paying for it so why does it matter. I'm told to sit . Well more people go in front of me to the register window. I go up and say why are you skipping over me with at least seven others she in an ignorant tone says it's not our fault your paperwork was wrong and I'm more then welcome to leave. I tell her if I'm paying for it why do you care and she says still in a nasty tone that all it's different now that I know your paying. I said well I said I was paying for it initially and multiple times after. She says well I wasn't apart of that conversation. She was sitting less then three feet away listening to every word. What a joke . Not apologetic at all. I hate dealing with nasty people. Front desk 0 stars . Nurse or PA in back 4 stars very nice.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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