SarahCare of Jenkintown's Online Review Report Card

Terrible service. Every week after turning in timesheets, I myself have to call and find out if they did their job correctly. Upon finding out, 3/10 I have to take unpaid time out of my day to go and get my check from their facility. Oh and don’t ever need a substitute care taker to stand in your place, not going to happen. The odds of finding coverage are slim and in my experience, they cancel and leave you blowing in the wind. No one I’ve came across with in this company shows care or genuinety. I’m looking for other companies for my 89 years old grandmother , hopefully we can switch companies soon and she’ll get the actual attention she needs.

Is crazy how you turn your time sheet in one day late and you have to wait until next paycheck to get paid like people have bills to be paid smh is like ok if I turn it in a day late why can't they pay me a day late why a whole week is crazy

I’ve been working for Sarahcare for about three or four years now and it’s been a struggle and trying to get a returning call it’s struggle to try to call to ask about your timesheets they’ll always give me a run around when it comes to my missing hours it’s like all these ppl do is forward calls and tell you to leave messages

Horrible place!!! They always taking money out of my paycheck, money that I work for. And to get in touch with payroll forget about it you'll die in the phone waiting. I'm definitely changing companies.

Great company to work for. Luv this place. A++++

I would give less but I am unable too. This company just switched over to Care of America, I’ve only been there a month as a client and I’m leaving! My care was cut off without even speaking to my service coordinator. My aide was told to just leave because of a billing problem, oh and also told they would be terminate if they continue services for me who’s my brother! Why can’t he provide services I’m a 70 hour patient a week for a reason. I’ve left messages no response called the supvr no response. My case manager was very rude and lacked customer service skills, no empathy told me it was about the money, my response wash it’s about the clients needs she was so heartless. I’m also a fall risk so why can’t my brother help me?!? On his time!!!! Then after she hangs up on me because, I couldn’t understand how things went the way they did! Totally wrong and bad services so if I was a stroke patient they would have left me in my pamper all day, just the thought pisses me off, what if I had no one else in my city to help they simply didn’t care about my well being...I wouldn’t recommend this company to anyone also the person that comes out just shows up with no announcement and told me disturbing things!

It seem like they pay you when they want to I'm ready to leave I've been very patient with this company and they treated me like trash I work a week straight and didn't even get paid for it no one fixed my check or nothing if it's not benfit them they don't care about you

Sarah Care is the WORST! The staff is VERY UNPROFESSIONAL!!! They are merely LIARS and cover for each other, instead of being honest and truthful! Considering that they’re representing a SO-CALLED company that are taking care of people’s loved ones! My husband and I went through a few in home care assistance before we called it quits with them. First, we had a lazy one that lied and forged my husband’s signature on quite a lot of her time sheets. Then, we had another that didn’t want to clean our loved one, let alone stole from our loved ones room. And, all of a sudden, we had found a cockroach in our home. We certainly DON’T PLAY THAT!!! This company is just not the place that anyone should do business with, especially, if you truly care about your family and loved ones!!!👎🏼Definitely a thumbs down🤬👎🏼👎🏼😡A LOUSY BUSINESS JUST COLLECTING CHECKS!!!!

I wanted to take a few minutes to write a review for SarahCare Home Care because I have been using them for my mothers care for the past 2 years. My case manager Sharita is always super helpful and every time there is an issue I always get quick and proper assistance. We had to leave for a 1 week vacation and weren’t sure what was going to happen to mom and Sharita took care of all the home health aide scheduling so that we can enjoy our trip with a peace of mind. I have utilized multiple different companies before and I always got mediocre service at best. But from SarahCare the service is always top notch. I love this company and recommend it to everyone!! ❤️👍👍👍

Sarahcares Day center has been wonderful for my mother. She has been with them since they were on Washington lane in Jenkintown before they moved to their new location. She has enjoyed being at the new location and continues to go 3x a week. Mother has been with Sarahcares Day center for 6 years. The home care service that Alvera provides to my mother is good. But not all their home care aids provide the quality that Alvera provides. We are happy with her

My daughter is the caregiver for her grandmother through Sarah care, care givers of america whatever you want to rename it. This is the most UNPROFESSIONAL establishment i have ever dealt with....was the new name suppose to change the environment. My daughter has continually had issues with her time sheets being received and getting her pay check, there is always an issue. Payroll, i will not put the name out, is horrible. They continue to blame other people for their inconsistencies.My daughter works very hard and who in their right mind works and doesn't get paid. Their payroll acts like the money is coming out of their pockets. Nobody works and at the end of the week is told oh we couldn't understand your handwriting so we can't pay you!! Really!!! This will be escalated to the STATE! enough is enough.This place is like a circus, sometimes i don't believe anyone actually works here. When you call you can never get a live person, every number goes to a voicemail. I have been in the corporate world for a long time and this right here is unacceptable, this establishment needs to be investigated!!VERY DISAPPOINTED!!

Caring and supportive staff. Providing great support for my Mom and informative advice for me as her caregiver.

This agency repeatedly lied about care for my mother just to collect a check. You need to show up unexpectedly to see what really is going down. 👎🏼👎🏼👎🏼👎🏼

My father has been receiving home care services from Sarah Care for over 2 years now, and I have nothing but great things to say about this company. Whenever I need them, they are always helpful and ready to do what needs to be done to provide the best care for my dad. I must honestly say that they gave me the peace of mind that my father is well taken care of while I am away. Great company!

I am disgusted with the unprofessional way issues are handled and the lack of service received. The fact that before being referred to this place, I tried getting information myself and was NEVER contacted. Even after going through an agency to be referred here, the lack of contact and concern when it comes to the client bothers me. Just ended a phone call in which the only answers I received for my few questions where "I can't give that out" and "Call back tomorrow after 8:30am" I agree with a review prior to mine when it was stated that they lie about things. The staff is unprofessional and limited in knowledge of the field in which they work. I am extremely dissatisfied and upset with the service rendered and will not be continuing with this place or recommending it to anybody I know. Maybe this will reach the person who I've been asking for since Monday, January 15, 2018.

Very happy with the services provided by SarahCare.  I highly recommend this company!

Love this place, great location and staff!

From what I hear about this please it's a great place to work for and to live.

I wanted to take the time to write a review for this company because my father is currently receiving services from SarahCare. During the day he goes to the Adult Day Care center monday through friday. I know he is well taken care of there and we can sense he loves it because he is always eager to wake up and get dressed in the morning just to get on the bus for SarahCare. In the evening and on weekends we utilize the Home Care services from SarahCare and I must say that we truly love the aide they sent us. She is truly a one of a kind individual who loves what she does and is always ready to help my father. I highly recommend this company as they do really go out of their way to make their clients happy.

The minute i walked thru the door everyone was so friendly. I knew this was the place to take my mom who hasn't been out of the house in 10 years. It is very well organized and beautiful inside. My mom has made many friends. She has dementia and thinks she's going to work. Wants to know when she's getting paid. I would highly recommend and have spread the word. Thanks Sarah Care for making this a great experience