Upmc Kane's Online Review Report Card

Very unprofessional nurses and force there beliefs onto u

Took my 10 year old son there we were in and out in no time. The staff were wonderful and he feeling better now. I would drive the 30 mins instead of waiting 6 hours at the local hospital. Plus the local clinic didn’t take his insurance and apparently don’t take cash. Thank you to the Kane hospital staff

I have never had a problem there there quick no long wait for no reason and they do anything necessary to help I actually now go to drs in Kane for everything the system for all hospital test goes directly to the other drs office no more having to get discs or xras they can pull everything from the computer it's a wonderful experience every time I go and I have to go alot

Run. Don’t walk away. Run. Arrived with my wife on 8/8/22 for the worst stomach distress in weeks. She pleaded with the attending ARNP (Leslie) for some tests and something to help her eat as it had been days and she ways losing weight hand over fist. Unfortunately for my wife not only did she receive sub-par medical care, she received NO medical care. First; When they took her for a CT-scan they didn’t use contrast, for the layman, this helps providers figure out what is wrong as it colors and differentiates internal organs for easier diagnosis. When asked why, they shrugged her off and told her it was unnecessary. Second; when she asked ARNP Leslie for something to help ease the cramping and aid her in eating he offered carafate. It comes with a lot more side effects than benefits, for my wife. I.e worsening of cramping and vomiting. My wife told the NP this and was told to try it as a liquid. Even though she told the NP she didn’t tolerate it. They also offered her a GI consult in December. Until then? Nothing. Impotent provide at best as ARNP had to telemed with Erie (Hammot) to ask for permission to treat. All my wife asked of ARNP Leslie was to eat. No one knows what was said during this private conference but it wasn’t good. When ARNP Leslie returned from his telemedicine call with Sabotchick, he told my wife that, that was the end of his care. My wife asked him directly, “you’re not going to help me.” His response, “correct, no help here.” How is this allowed to happen? How is this considered emergency care? Why would anyone ever return to this place? The nursing staff was top notch. The intake ladies were excellent and easy to deal with. Disgusting and disgusted. If this is how the providers treat patients one can only imagine how the lower staff is treated.

I went in for a scheduled appointment today. Walked in and told the receptionist my name and why I was there. I was told to take a seat and someone would be out to get me in a minute. I sat in the waiting room for 45 minutes before going back to the window and asked if someone would be out to get me and they had no idea I was there. This was my second trip to Kane hospital I’m still receiving a bill from my first visit that my insurance and kane hospital says is paid. I will not be giving them $180 to be told I was having an allergic reaction when I walked in and told them I was having an allergic reaction.

Patient's are not important enough for ANYONE from UPMC Kane to contact when their physician's decide to leave! I've heard that he has left from several different former patients of the same doctor,: not one person was contacted by UPMC, only to find out through the grapevine that he is gone. Why is it so difficult to let us now. Not one word as to my appointment in March, I'm angry at both my doctor and UPMC!!! I will NEVER return to UPMC again. This kind of behavior from so called professionals is uncalled for! UPMC should be ashamed of themselves for allowing this. I'd rather die than have to be a patient of UPMC at this point. If there were someway to file a grievance against you, I would in a heartbeat!!! Such a pathetic joke! That's our healthcare system hard at work for "us!"

The nurses were really nice and understanding of me being worried about my bleeding during pregnancy. The doctor was horrible. He did a cervix check and told me the bleeding was normal and pretty make didn’t care at all about my certain. Literally the next day after I had my miscarriage.

What a joke! Open 1 day a week if you can manage to be seen! Waited well over an hour with one person going in a one person going out the whole time I was there! Plan on packing a lunch!

For the bad day it was they did excellent and very glad I was taken here.

Very clean and nice welcome when you enter the hospital.