North Pointe Surgery Center - Lancaster's Online Review Report Card
North Pointe Surgery Center - Lancaster
3.7
Average Star Rating
18
Total Reviews
1
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of North Pointe Surgery Center - Lancaster's Reviews
Nice staff and not waiting very long to be seen
Reviewed On Google
Everyone was vary nice and professional. I was in and out in two hours.
Reviewed On Google
The facility is very nice, who ever is in charge of creating policy for this facility on the other hand is incompetent, the front desk staff also, seems to not understand basic common sense. Patients without a covid test are not allowed in the waiting room, but the responsible party for them are. Read again. Both people - no covid test- patient is unable to wait in the waiting room- responsible party can. Require a negative covid test, the staff states it has to be a “three day turn around” anything less in inadequate. So test on Monday morning, go out Monday evening and catch the Rona, come in Thursday on a “negative test” and now your good. Hospital O.R. Does the instant swab to ensure on the spot results, but i guess the hospital doesn't know what they are doing. Off work, responsible party off work, child care for the morning. A lot of extra money wasted because the Admin never sent any paperwork stating any of these ridiculous policies
Reviewed On Google
Be very careful with what services they provide they will over charge you don't let them do all make sure you ask questions and keep close communication with your insurance because there are tricky issues with the bills if you let them they will charge the insurance more than is necessary "Insurance Fraud "
Reviewed On Google
Kinda expensive if u don't have insurance.
Reviewed On Google
If you have to have surgery this place is great, very attentive, friendly and knowledgeable staff. They made me very comfortable and we're reassuring. Thank you staff
Reviewed On Google
Everyone was very friendly and knowledgeable. Thanks for being very Professional!!
Reviewed On Google
Horrible billing depart that bully you. There are other surgery centers do yourself a favor and find one.
Reviewed On Google
I had surgery on my hand for carpal tunnel release in April 2019. While the nursing staff was very hospitable and kind, I had a problem regarding getting a prescription for pain. The staff at this facility claimed they gave me my prescription when I was leaving, along with other papers. However it was not in the papers given. So I had to keep calling and leaving messages asking for another script. I was refused because they claimed I was given one. Then I was told to get tylenol. The doctors assistant knew I didnt get the medication because she has access to my pharmacy. Do these people think I lied? For the sake of argument what if a person drops the script and needs another? This could happen after surgery as the patient could be a little out of it. Is there a rule....we punish you if you lose the script? I can't believe these people. Also it took me 3 or more days to get a satisfactory answer. I am in pain and they refuse to help.
Reviewed On Google
Always a professional and cheerful experience .
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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