Levittown Family Medical Center's Online Review Report Card

Dr. & Staff are very good , Dr. Is a conserning Dr.

On my last visit they were speaking about my diagnosis in front of other patients. They had lost my bloodwork results and i had to wait for them to get the results faxed back over. I have been sick for the past two weeks and they are not returning my calls so I can get an appointment and I have had to go to urgent care for help. My sickness is still getting worse and I still can't seem to get an appt. This is a pathetic pactrice.

So much to say. You might be shocked at how old everything is, feels like nothings changed for 30 years. Dr Luber is competent but don't go if you don't like the gruff type, he's nice underneath, but doesn't treat staff great or they're just not very good and he get's upset. I actually had an appointment at 4:45, was in another office at 2:30 got a call (message) asking if I can make it at 4:30 (no i couldn't and you never talked with me), they all left at 4:25 or 4:30, I show up and they all are gone. This is just an example of the incompetence displayed sometimes. No HIPA being followed... yelling into the waiting room personal questions. If you are used to Haitian medical treatment this might seem a step up, but anyone going to most practices would be quite surprised here.

Making the decision to get off methedone was not easy and I knew I was still going to need some medication assisted therapy. I was really nervous and made calls to several well known Suboxone doctors, but I just didn't felt comfortable with them or they we're charging an astronomical amount of money for quality care. It was quality care, but not an option for me at all because the cost was just to much. Then a friend told me that there husband had had an excellent experience with Dr. Luber, and it was covered by their insurance which was the same as mine! I called immediately, excited, but also nervous, waiting to find why this doctor wouldn't work either. I called and spoke to a very kind and knowledgeable CMA, explained my situation and which she said they could help and I qualified. I was overjoyed, but to be sure I requested an appointment with the doctor just to go over everything. I was absolutely thrilled when I got to my appointment, the staff was kind and not judgemental, and my appointment with Dr. Luber was so helpful. Making the decision to get off methedone and begin a low dose of Subutex therapy was an easy one, but figuring out how to do it was much harder than I expected. Dr. Luber absolutely put my mind at ease. He had an appointment with me just to answer my questions and address my concerns. I went into that appointment expecting to get the information I needed and then take another 2 or 3 months preparing to be inducted on Subutex. During my first appointment and evaluation Dr. Luber calmly explained that because I was only on 24mg of methedone maintenance, I could stop dosing making that morning my last day of methedone maintenance dosing, and then return 5 days later and be inducted on Subutex. I was absolutely overjoyed! I couldn't believe that in just 5 days I would be off of that methedone forever! I was scared about the 5 days with no MAT at all, but Dr. Luber was very encouraging and agreed with me that 5 days of being pretty uncomfortable would definitely be worth being done with the clinic, and the lifestyle that comes with it. Also, to my great surprise (I didn't even consider asking) he prescribed me plenty of comfort meds (PRNS for nausea, diarrhea, anxiety, sleep, restless leg, heart rate) to get me through the 5 days between the last dose of MMT and my induction to Subutex. I did exactly what he said and I couldn't be happier that I did. My whole life is different now. I'm so much healthier and in control of my life. I couldn't have ever done this without his superb guidance and knowledge of the issues, being up front and honest with me about everything, and the staff that made getting my prescription AND office visit covered a breeze. Ive been seeing Dr. Luber since May and I have absolutely no regrets. This is a wonderful physician that truly cares about his patients. I would absolutely recommend him to anyone who is SERIOUS ABOUT SOBRIETY.

My family has been going to the doctor for 20 years plus I've been going for almost a year they do get busy at times but the service is great my doctor is awesome and yeah I would recommend going to this doctor for sure

Good doc

Long waits, terrible doctor hours, staff is always rude, and they don't even do what they say they will (such as faxing records and calling in scripts). Stay far away if you have real problems.