Allegheny Eye Associates's Online Review Report Card

First time there, excellent diabetic exam

My eye doctor retired, and I wasn't thrilled with his replacement company doctors. Someone suggested Dr. Shields. It took about 3 weeks to get an appointment. He is a younger doctor, which I liked. He reviewed my records, talked to me about my eye health, had photos done and brought the photos up on a TV screen so I could see them, then took the time to explain them to me. He gave me the usual tests and exam and provided me options. His assistant, Crissy, helped me choose frames and I purchased my glasses. I was truly happy with both Dr. Shields' care and that of his assistant. I have insurance so I cannot say what his prices are without insurance, but I was so pleased and highly recommend him to anyone and, in fact, have already recommended him to several people.

I absolutely love everyone here! I made an appointment a few years ago to have my eyes and my kids eyes checked and we never had to go back because our eyes were fine. Then recently I had an emergency with my eye and he took me that day! Every appointment I had, I never had to wait long at all even when they didn’t have openings and had to squeeze me in. Dr. Shields even saved me hundreds of dollars on one of my prescriptions by printing and coupon code to give to the pharmacy to drop the price over $400! He took the time to explain everything to me and never made me feel rushed. The staff is so very nice and personable, especially Cheryl (I think that was her name) she always asked how I was feeling, always happy and smiling, and couldn’t be nicer!!!! I’m so thankful for everyone here for helping me!!!!

Great service and staff

First time. Great doctor, staff was helpful and friendly.

Dr. Shields is one of the best optometrists around. His staff is always pleasant and helpful. You never feel rushed, and he is always willing to answer questions to make sure you are getting the right product with the best results.

Very informative appointment. Dr, Shields answered all my questions and explained my current issue. Thank you for squeezing me in on short notice even when I was not a patient . 😊

Was there for the first time recently, Dr John was fantastic and fixed a prescription that was wrong from Sarver Eye Clinic's Kelly Donlan. They had a ton of glasses selection. The doc and assistant were both professional, kind and helpful. I found my new optometrist for the foreseeable future.

I visited Dr. Shields for an appointment and picked out glasses. Unfortunately my glasses broke a few months later (through no fault of theirs). They were tremendously helpful in finding replacements and even got them replaced under warranty, which I wasn't expecting. They went out of their way to be helpful and I'd highly recommend.

I cannot say enough good things about this practice! My whole family has been going to Allegheny Eye Assoc. for years and today I woke up in a panic with severe eye pain and called them right away. Cheryl answered the phone and immediately calmed me down, scheduled me a same day apt, and made me feel so much better before even going into the office. Dr. Shields was able to diagnose the problem within a few minutes of the exam. He explained the problem/medications in detail, answered all of my questions clearly and made sure I was comfortable. I always feel welcomed and believe the staff genuinely cares about each patient. I never feel rushed or unheard during my visits. Dr. Shields along with the rest of the staff are both extremely professional and personable and I am very grateful!