Upmc Children's Community Pediatrics's Online Review Report Card

I can honestly say I am shocked at the other reviews. I have grown children and now a 5 year old. I do miss old school one doctor ( Dr. Lim) BUT… I switched from Pediatrics of Westmoreland( PAW) to them and it’s a world of difference. The staff has been amazing, even offering to run my referrals ( that I forgot) out to my car so I didyhave to drag my kid in and out of the car seat. The staff was so sweet and amazing with my son every time, even entertained him so I could talk to the doctor without him hearing what we were talking about. I’ve been so pleased with my choice to come here and wonder if they would have seen my preemies medical issues that the other office didn’t even seem interested in, even after me showing concern.

This place is horrible about making appointments and remember quality over quantity that's the problem to many people and you can't care proper for the ones that you already have.

We love doctor Vukelic. My son has special needs and she is so soft and kind with him. Makes him feel comfortable, which is important to me. He's three and hates going to any medical place. He does like her though so that makes it easier for me.

This place is ridiculous! I am reviewing it while I’m here right now waiting and waiting yet again! They don’t care about anyone’s time but theirs. No matter what time you get there you are going to wait forever. When you get there they text you and say they are ready that’s always wrong they just take a sit you in a room for a hour and ignore the fact your now trying to comfort screaming kids the whole time they make you sit. This has been the case everytime and it is absurd! So now I have to review them. The doctors are nice but this place is horrible for the time it takes we cringe everytime we have to go and if others are going with us to town they won’t if they know we have an appointment because they know how long it takes.

The doctor is fantastic but the ladies working in the office are horrible and clueless. The office staff are all rude and the one lady working was picking her nose while we were in the lobby to go back. I hope she got the booger she was working on the whole time while we were in the lobby so gross!! That booger was the hardest thing she has worked on all day from the looks of it!

Dr Vukelic and Erica were very knowledgable & caring providers for my children. Unfortunately the business end of their practice is awful. I took my son for an office sick visit and payed my $35 copay as our Blue Shield requires. Insurance paid another $120.30 in addition to my copay. I received a registered letter today informing me that my kids are no longer welcome at the practice & that no provider affiliated with it will see them in the future, because I still owed ANOTHER $75.70 for the very same office visit. That's a total of $231.00 for one sick visit at the office ($155.30 of which they already received.) To say I'm disappointed in how their pediatric patients are treated is to put it mildly. I have been with this office since Dr Aboosi owned it & NEVER have had a problem like this!!!!

Love this place very caring toward my child and her needs.

Both my boys really like their doctors​, we have been going to them for years. We started with them in blairsville and moved to their Mt pleasant office once they opened. They are attentive and caring!