Gringeri Family Medicine's Online Review Report Card

Dr G is the best pcp I’ve ever been to. I’ve been seeing him for over 10 years, he is always friendly, supportive and really listens to you. Can’t say that about many drs anymore.

After 30 years of being loyal to Gringeri Family Medicine, (even after his Bensalem location closed and I had to travel further to Newtown to see him), I was advised via letter to find another physician since he is now refusing to treat me. I must be a horrible patient you say? Not at all. I’ve always had a friendly relationship with the staff and Dr. G ..making them smile and laugh during our conversations and visits. However, recently I wanted to make an appointment for renewal of my medical marijuana card and was told he no longer does that. I was never advised and it was said matter-of-factly. I at least expected a letter or phone call stating such and I asked the person I spoke to to relay that and the fact I was upset he stopped without notice. In return, I received a letter stating that Dr. Gringeri no longer wished to see me as a patient. Really? After 30 years without incident? Well, I should have seen the flag on the wall when I used to visit his other office and was made to wait hours in the waiting room. Then, once in the room, another hour. I was so sick I fainted on the floor. No excuse! And there is NO excuse for refusing to treat a patient after 30 years of loyalty. Shame on you Dr. Gringeri. A doctor is supposed to have compassion and I am the patient …the backbone of your business. Your staff is supposed to provide calmness and service… called Customer Service …not stir up animosity. I don’t know what exactly was relayed to you but I wonder if the fact that I called back to both apologize for saying the word “pissed” and ask for a referral for renewal of my medical card made it to you. More than shock I am hurt .. hurt that 30 years of a patient-doctor relationship is over. Apparently this is a habit as I read other reviews. I thought Dr. Gringeri was a nice person. He is not.

Unprofessional services, really lackluster doctor, and extremely rude receptionists.

This is probably one of the most incompetent practices we have seen. Unprofessional, lacking compassion and kindness, and rude. Spare yourself if you can.

Do yourself a favor and STAY AWAY! I have no idea how they have more than one star. They didn't get enough co-pays from me and dropped me as a patient. Thanks for doing me the favor. Pathetic practice.

You can't just make an appointment when you're sick. Front desk is rude and says they will call you back but doesn't. Making an appointment should never involve multiple phone calls and rudeness when your sick!

I moved from central Bucks County several years ago, yet I still reflect back on the exceptional care I always received from Dr Louis Gringeri, my former primary doctor. I consistently found him to be very professional and knowledgeable, and he reliably conducted his diagnoses and treatments with discernment and sound judgement. Dr Gringeri’s highly attentive and compassionate manner made me feel heard and understood and confident that he was sincerely invested in my health and well-being. When I moved out of state and searched for a primary doctor, I couldn’t help but compare the others to him. Frankly, many fell short, and I will always appreciate and miss Dr Gringeri’s care.

Dr. Gringeri is very kind and caring. He is a great listener and takes the time to really help and seek out solutions. Very competent. His staff is very efficient as well.

My wife called the office for a simple request and was treated extremely rudely by the office staff. Will be switching practices

The front desk staff is extremely rude and the wait times are out of control. Each receptionist and MA is ruder than the next. I don't understand why it is so difficult to be polite. I'll be looking for a new doctor this week which is unfortunate because we really like Dr. Gringeri. Not to mention They obviously squeeze in as many people as they can for the money and then make you wait up to an hour.