Melvin I. Roat's Online Review Report Card

HE IS THE BEST!!!

After having put up with Dr Roat's old school administrative practices for years I have reached the end of my rope. I called today to get a copy of my eyeglass prescription after having had a refraction last year. It had been determined there was no change since 2019. The office did not have a record of the refraction and would not provide me with prescription since according to their lousy records i hadn't had the refraction. The administrator told me i need to see the Dr again. I asked to speak with the Dr. she said he would not return my call. I was unwilling to see the Dr again, I asked her what to do, she said I could go someplace else to get a prescription, so i hung up. I have been on the fence about staying with this practice for years, there is no patient portal, Communicating with this practice is difficult, scheduling must be done months in advance. The consumer experience is poor. Feels like its run on a shoestring, is very busy and doesn't really care if your satisfied.

After having put up with Dr Roat's old school administrative practices for years I have reached the end of my rope. I called today to get a copy of my eyeglass prescription after having had a refraction last year. It had been determined there was no change since 2019. The office did not have a record of the refraction and would not provide me with prescription since according to their lousy records i hadn't had the refraction. The administrator told me i need to see the Dr again. I asked to speak with the Dr. she said he would not return my call. I was unwilling to see the Dr again, I asked her what to do, she said I could go someplace else to get a prescription, so i hung up. I have been on the fence about staying with this practice for years, there is no patient portal, Communicating with this practice is difficult, scheduling must be done months in advance. The consumer experience is poor. Feels like its run on a shoestring, is very busy and doesn't really care if your satisfied.

After having put up with Dr Roat's old school administrative practices for years I have reached the end of my rope. I called today to get a copy of my eyeglass prescription after having had a refraction last year. It had been determined there was no change since 2019. The office did not have a record of the refraction and would not provide me with prescription since according to their lousy records i hadn't had the refraction. The administrator told me i need to see the Dr again. I asked to speak with the Dr. she said he would not return my call. I was unwilling to see the Dr again, I asked her what to do, she said I could go someplace else to get a prescription, so i hung up. I have been on the fence about staying with this practice for years, there is no patient portal, Communicating with this practice is difficult, scheduling must be done months in advance. The consumer experience is poor. Feels like its run on a shoestring, is very busy and doesn't really care if your satisfied.

I have been a Dr. Roat patient for over 5 years. He is very attentive and kind. He listens to my concerns and takes time to explain my condtion, treatments and options. I trust him. He does not rush me and he does not treat his patients with a one size fits all approach. He is truly one of a kind.

Dr. Roat is thorough, skilled, and caring. There’s no better Opthalmologist.

Dr. Roat is an excellent doctor and surgeon. He spends a lot of time with the patient and carefully explains everything. He explores options until he has an answer. He monitors you with follow up visits if necessary. Dr. Roat is extremely accessible by phone if you have a question or problem. He recently operated on me for a corneal transplant. Everyone told me not to expect to see as in the movies when the bandage comes off. BUT I COULD!! He is amazing and I am so thankful I found him!

I have a genetic condition that has led me to see a number of ophthalmologists over the years. Dr. Roat is without a doubt the best I have seen. He listened carefully to my history, did a very thorough exam, and explained his findings in a way that no other doctor has done in more than twenty years. He then recommended a treatment plan and emphasized that he would not accept anything less that complete relief. Rather than the usual “see you when it becomes intolerable”, he scheduled me for revisits in 2 weeks and again in 2 months in case I still had any symptoms. The idea that I could actually be symptom free was a revelation; and the fact that someone would care that much about my comfort and wellbeing almost made me cry. Dr. Roat spends a lot of time with his patients. Bring a book or an audiobook. He is worth the wait.

I agree completely with the 5 star recommendations above. I feel very fortunate to be under Dr. Roat's care for my eyesight, which is so very important to me. Besides being an expert, highly professional doctor, he is warm and caring, a good listener who is easy to talk with, a truly good person. He explains what is happening with my eyes in terms that I understand. I have complete confidence in him and I always recommend him, without reservation, to friends who are seeking an extraordinary opthalmologist!

this is not in reference to a visit because my husband never got to see dr. roat because my husband did not have his co-pay and the office did not have my husbands health information and no one in the office was intelligent enough to ask me to send it over. so if you dont have the co-pay or cant pay up front. but offer to be billed you are sol.