Refocus Eye Health's Online Review Report Card
Refocus Eye Health
4.4
Average Star Rating
2257
Total Reviews
279
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
ReFocus Eye Health received 86.0% positive feedback, with patients praising the friendly and professional staff, knowledgeable doctors, and efficient service. However, 14.0% of the feedback was negative, primarily citing long wait times and poor administrative practices. Overall, the practice is appreciated for its expert care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Refocus Eye Health's Reviews
Dr. Goyal and staff are always friendly, compassionate and comprehensive professionals offering excellent eye care. I highly recommend this office.
Reviewed On Google
pretty abysmal. cant remember the last time I complained about customer service but at Refocus I really felt more like livestock than a person
Reviewed On Google
I had an overall a good experience but before I saw the doctor the people I saw was very mechanical and didn’t explain what they were doing and I had to ask for everything. But the person helping me find the right glasses was very helpful.
Reviewed On Google
Efficient, thorough and personable staff. Dr. Doych is very pleasant, patient and communicates clearly.
Reviewed On Google
Reception could be better but back office was great! Dr.Goyal and his staff were amazing! Lived up to his ratings.
Reviewed On Google
Anybody anybody I know to go there I love the way you're treated at the bus
Reviewed On Google
Very professional office
Reviewed On Google
Muy amables y serviciales. Un profesionalismo al 100%. El Dr. muy profesional dándome todos los detalles de su observación. Las asistentes muy amables.
Reviewed On Google
It’s very nice there Dr at the desk one who does your glasses are very nice. Except no prices on glasses. I like to know how much glasses are. Before I buy them. Cause glasses are very expensive there 😢
Reviewed On Google
Be prepared for minimum of 2 hours For an appointment I was the first one of the day
Reviewed On Yelp
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Locations
No related location
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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