Temple Neurology's Online Review Report Card
Temple Neurology
3.3
Average Star Rating
30
Total Reviews
1
Recent Reviews
1
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Temple Neurology received 56.7% positive feedback, with patients praising the friendly staff, dedicated physicians, and detailed consultations. However, 43.3% of the feedback was negative, primarily citing unprofessional behavior, appointment issues, and poor communication. Overall, while the clinicians are valued for their care, the practice needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Temple Neurology's Reviews
I don't know why the reviews are so bad for Temple Neurology. I was a bit skeptical when reading them but today had a very positive experience at the Neurology center and at the Hospital in general from the moment I walked in the doors. Everyone in the hospital was kind and asking my mom and I if we needed help finding the office. Once at Temple Neurology we were met with a very friendly front desk person. We were called into our appointment on time. There was no waiting in the room. All contacts were extremely warm and friendly and attentive. The provider was Amanda Desenna CRNP and she was patient, thorough, and just a sweet person. A team member who was training was also present and she was also kind. We were impressed and are very satisfied with the outcome. This was our first neurology appointment and we will be following up with various comprehensive tests and recommendations.
Quality medical care.
Para mí me encantó desde que llegué la secretaria muy atenta y cordial.En el cuarto con el neurólogo atendió muy bien mis inquietudes y preguntas con mucho respeto y me pudo aclarar y explicar todo lo que le pregunté. Lo recomiendo muy buena clínica.
Extraordinary crew of providers and administrators.
Very poor communication, and no response to messages. I had an appointment scheduled 3 months in advance, which the office changed to another date without asking if it worked for me. I've been trying for 3 weeks to reschedule and keep having to leave a message, but no one gets back to me. I finally reached someone today and they said they couldn't reschedule my appointment, they have to leave a message for someone else. Incredibly frustrating all around and I still can't get an appointment!
This place is so horrible and really should close unprofessional. And nasty....
So unprofessional
This department is terrible, no organization at all. Dr. shows up when it’s convenient for him. Five dr.s in this department waiting room packed.
Very thorough and informative
Dr Jacobson is my dr she’s very nice & takes her time … it’s been almost 2 months trying to schedule a appointment for my Botox & trying to get a pre authorization number for my mri and I still haven’t heard anything back yet ! I’ve called multiple times trying to get a app but the lady at the desk just says I’ll write a message to the doc …. So now I’m late getting the Botox for my migraines and have no meds to take to stop them! I’m trying to find a new doc as I write this! I think they aren’t getting back to me because I turned down the migraine study !
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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