Trend Eye Care 2's Online Review Report Card
4.9
Average Star Rating
829
Total Reviews
39
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Trend Eye Care received 96.1% positive feedback, with patients praising the friendly staff, efficient service, and knowledgeable doctors. However, 3.9% of the feedback was negative, primarily citing communication issues and pricing concerns. Overall, the practice is commended for its excellent care, yet it needs better handling of insurance matters.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Trend Eye Care 2's Reviews
First time coming to this establishment and how quick and efficient they were I was amazed. I was able to get a walk in and was handled very well by Latoya and she was able to help me decipher between different options I was unsure about 10/10 I will be returning again in the near future
Reviewed On Google
I appreciate Trend eye care, the doctors here at this facility are great. I should’ve come here first this is an excellent excellent eye care. Alaina was great
Reviewed On Google
Alaina was very nice and honest Very respectful and helpful thank u so much 🙏
Reviewed On Google
Dr. Jerjos, Alaina, Latoya, and Josie provided AWES😄ME CUST😎MER service! Thank Y😎U all! 😊
Reviewed On Google
I've been going here for a few years. Everyone is friendly and helpful and knows their stuff. They have excellent staff to handle every stage, from calling and booking in, to the eye test, to choosing and picking frames. It's easy to make an appointment, and the visit is very efficient. Really a great experience!
Reviewed On Google
Had a beautiful experience with Alaina at Trend eye care . I will be back again , thanks so much 😁
Reviewed On Google
Great service, Kate was a really servicial person i enjoy it
Reviewed On Google
SCAM ALERT!!!! THEY TRY TO UPCHARGE YOU!! CHECK YOUR BILLS!! This place absolutely tried to scam me. I kept asking for the basic $0 copay lenses that my in-network insurance covers, and they told me that wasn’t an option and that my insurance was “wrong.” While at their office, i kept showing them my insurance documentation and they kept saying my insurance isn’t being honest. I asked her if these lenses were the cheapest option, and she insisted they were. I suspected something was wrong so came home. Later, I called my insurance and they explained to me that standard lenses were indeed $0 but the shop was trying to sell me “add-ons” that I didnt need or request. The frustrating part was that they never made this clear and intentionally tried to hide this from me. Apparently, this is how these shops make money. I called Trend eye care again, and confronted them. The lady on the line said that standard lenses are available but that they “avoid and try not to” sell them. By intentionally obfuscating this information, they make money by scamming gullible customers who pay their final bill without verifying if they even need these “lens extensions” which are just unnecessary add-ons for most people. Be super careful with your bills here, check and question every line item. I’m just surprised that its so hard for businesses to be honest in this day and age.
Reviewed On Google
KAT WAS PHENOMENAL she helped me pick out some real cute glasses and all the staff was fast and professional
Reviewed On Google
Latoya was very quick with getting me and my dad in and out quickly 10/10
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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