Trend Eye Care's Online Review Report Card
4.8
Average Star Rating
963
Total Reviews
51
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Trend Eye Care received 94.8% positive feedback, with patients praising the professional and knowledgeable staff, friendly customer service, and the varied selection of frames. However, 5.2% of the feedback was negative, primarily citing issues with eyewear prescriptions and additional fees. Overall, the practice is highly regarded for its exceptional service, though it needs clearer communication about costs.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Trend Eye Care's Reviews
Always super responsive to my questions and very short turnaround times for orders. One time I came in and they offered to replace my nose pads for free
I had a few hours free and was overdue for an eye exam, so I stopped in to see if they had available walk-ins. And they did! The office staff were all very friendly and helpful, and I was able to go right in for an exam immediately. The optometrist, Dr. Patel, was also very friendly, and gave me a thorough explanation of my results. She actually caught a more serious issue that I didn't even know about, and immediately referred me to an ophthalmologist for a follow-up. I'll definitely be getting my regular exams here!
I've been a patient/client of the Trend Eye Care community since 2022 and I have to say that their dedication and service to those who venture in is absolutely amazing. You're not only addressed in your physical eyes health and glass dressing, your met with a staff who listens. No matter what your journey entails. You matter to Trends health and sales staff. I definitely recommend, paramountly so. -Grande P.S. Thanks, Dawn.😏
I've always had a wonderful experience here. Quick visits, smooth service and the friendliest staff. I recently stopped by to pick out new frames and had a great experience with Brianna. She was so patient while I tried different options, happily answered all of my questions, and took the time to walk me through my payment/insurance options so I felt completely comfortable with by choices. She spent a lot of time with me during the entire process and I never felt rushed. Highly recommend this location for all your eye care needs!
I would highly recommend trend eye care. I have been coming here for years and always walk out feeling satisfied with the service. I recently had an issue with my glasses, and the staff was very nice and helpful. They explained to me the cause of my issue and the possible solutions. I really appreciate them taking the time to explain everything to me. I will continue to visit trend eye care for the foreseeable future.
Our family really trusts Trend Eye Care. Dawn was incredibly caring and friendly, and she had so much patience while helping with my three kids. Scheduling appointments is always easy, and they always do their best to accommodate our needs. They offer plenty of frame options with good to great quality. Thank you for everything you do for us.
I genuinely cannot recommend this place enough. Every member of the staff was on point without exception. There is a machine that skips eye drops, works better to detect issues, and reduces the time everything takes by more than half an hour. It isn’t covered by insurance and is about $50, but if affordable is absolutely worth it. As a man who likes to look composed but lacks an eye for fashion, it was a real relief to have Ali reassure me that a pair of glasses I thought could look good did indeed look nice.
You can tell when a business takes care of their employees because the energy is electric. Everyone I had the pleasure of interacting with was incredibly friendly. It was such a great experience that I regret not coming more regularly. I cannot recommend them enough!!! Also, the selection of glasses was great. I still have my glasses from 2020, and just added got a few more pairs.
I cannot recommend Trend Eye Care enough. I first came in after accidentally sitting on my glasses, fully expecting to pay for a repair. Instead, they fixed them quickly and free of charge. That kind of good faith business really stood out to me. Everyone was incredibly kind and helpful, and the whole experience was fast and stress-free. Because of that experience, I decided to come back for an eye exam. The appointment with the optometrist was very professional, streamlined, and efficient. Quick, easy, and thorough. I then ordered new lenses, and they went above and beyond by expediting the order and installing them quickly since they were my only pair of glasses. Today, I stopped in again after buying a new set of frames that needed adjustment, and Brianna took care of me. She was fantastic. Friendly, knowledgeable, and had everything adjusted perfectly in no time. Once again, they helped me free of charge. The only critique I have, and it's a small one, is that I wish PD distance was written on prescriptions. It makes things easier for patients, especially if they ever need to order lenses elsewhere. Leaving it off could unintentionally give the impression that patients are expected to purchase frames and glasses in-store, even if that's not the intention. Including PD would help avoid that perception and make the process more transparent and convenient. Overall, Trend Eye Care consistently delivers speedy, kind, and genuinely helpful service. If you currently go somewhere else, I highly recommend switching. They truly take care of their patients. Already left a google review - decided to add a YELP review.
How do I even start? I had to reschedule like 3 times and they accommodate me with open arms. Very welcoming, caring, and lovely office. Quick service, but never rushed. Knowledgeable doctors like Doc Bedford (sorry if I spelled your name wrong) The entire team here are gems. Special shoutout to Ari; her personable nature and kind gestures really make your day. Thank you team @ Trend eye care💜
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
