Eyetique - Gateway's Online Review Report Card
Eyetique - Gateway
4.4
Average Star Rating
234
Total Reviews
18
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Gateway Eye Associates received 88.5% positive feedback, with patients praising the professional, knowledgeable staff, and friendly atmosphere. However, 11.5% of the feedback was negative, primarily citing long wait times, poor administrative processes, and condescending behavior from doctors. Overall, the practice is appreciated for its expert care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Eyetique - Gateway's Reviews
Professional, customer service was good, clean and had a great overall experience! Would definitely recommend
Reviewed On Google
Dr. Burke and staff are The Best!
Reviewed On Google
Love the front-end staff! Advanced imaging available (i.e. don't always have to have eyes dilated). I really can't recommend this place enough.
Reviewed On Google
I have never had anything but a pleasant experience with this group. They are incredibly accommodating, friendly, and comprehensive.
Reviewed On Google
I’ve been coming here for years. Excellent staff and service. I was in and out in 45 minutes.
Reviewed On Google
Jamie is exceptional and always goes above and beyond. The staff and doctors are professional and knowledgeable. I have already, and will not hesitate in the future, to recommend this practice.
Reviewed On Google
AWESOME, VERY NIIIIIICE AND CLEAN. EVERYBODY IS GREAT VERY KIND AND NICE. I'M ALWAYS IN AN OUT WITHIN 45 MINS TO A HOUR NO MORE. THERE GREAT 😃👍🏾.A BEAUTIFUL SELECTION OF GLASSES AS WELL.
Reviewed On Google
Always a great experience. The doctors are knowledgeable and engaging. Customer service is exceptional. Eyewear selection is top notch.
Reviewed On Google
GREAT, GREAT, GREAT♥️✨🫶🏾I LOVE THE SERVICE, I WON'T EVER B GOING ANYWHERE ELSE, EVERYONE IS SO AMAZING AND VERY KIND♥️🫶🏾. SERVICE IS AWESOME🫶🏾.
Reviewed On Google
If I could give a MILLION star review I would. I had been a patient at the former downtown location in 2023, but life got in the way, and before I knew it two years had passed and it was time to go back to the eye doc. I was SUPER nervous (as I always am) because my contact lens/glasses prescriptions are not your "typical" ones. When I first walked in the door and saw Jamie, it was just like greeting an old friend I hadn't seen in ages. She knew exactly who I was. Andrew took me back for the pre-exam. I wasn't sure what to make of him at first, but towards the end he was cool. THEN in walks Dr. Austin Tocco. WOW! He was truly awesome!! No judgement about my prescription. During the exam we were laughing and joking. I LOVE DR TOCCO! I have been wearing glasses since I was 18 months old, and contacts since I was 12 years old. Been through a few eye doctors over the years, and I can safely say, hands down, DR TOCCO and JAMIE are the absolute best. GATEWAY EYE ASSOCIATES, I'M HERE TO STAY. :)
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
