Upmc Children's Community Pediatrics's Online Review Report Card

Front office staff is sooooooooooooo rude !!! always felt judged . Doctors are okay I’m switching bc they refuse to schedule me an appointment bc I want to wait to get my child vaccinated till he’s 1. I found a new one.

This place is awful. The nurses are indifferent and super irresponsive. The time we went for a flu vaccine, the kid was scared and all the nurse did was watching indifferently and rushed us. Another time we called for a prescription. And it was never sent to the pharmacy. Definitely not recommend this place.

Very grateful for this place. Love all the doctors, they’re great with our kiddos. Easy to get in touch with and very accommodating in times of need.

Great service as always.

This place has went down hill very bad! The (doctor Jamie)That seen my Son today took really long . Never had her before and wouldn’t see her again. Got to agree with someone else on the reviews the care about the people with money first appointment was at 1:30pm and it’s now 3pm and we’re still waiting might I add we were here before everyone else . Then said she takes her time with patients. Seen my so. For 5min I time her and left! I wouldn’t recommend them to no one

Generally OK. Rarely see the same Dr. Most are very nice had one experience with an older male MD who was a bit condescending when my son tested positive for strep. Can very quickly get forms I need printed out for school. Unfortunately the times they state they’re open are not accurate on the website which has been frustrating (they open at 8:30 not 8am). But generally we have been pleased with this practice.

We love this practice so much. All of the doctors are incredible and have excellent bedside manner. We had to move to Florida but will definitely miss Dr. Shaver and Dr. Chaudhari. Nurses always call back the same day with any questions and doctors always called back quickly when we had an urgent question after hours. Plus with several facilities, we were always able to get a same day appointment. They also took excellent precautions with Covid-19 and made sure we felt safe. To any new parent looking for a pediatrician, this is definitely the place! Thanks to the entire staff! We will miss you!

One of the best pediatric practices in town. Best doctors, nurses and lactation specialist. Unfortunately, front office workers are terrible. Rude, careless and extremely unfriendly. They never smile. They don't even look at your face while talking. Always loud. Even though they sit behind windows they talk inappropriate stuff not suitable for work. Just terrible. They also make a lot of billing errors. Administrative staff should be warned and trained about how to treat patients and careres. If I was not happy with my physician, I would never go to this office because of front desk staff.

We have been very pleased with all of the doctors we have seen here! It’s no hassle making an appointment and we have always felt like we have had thorough checkups. Doctors have been great at welcoming any questions and being available if there is anything going on.

All four of my children have been coming to this office since they were born. Today, I received disappointing news that I am not able to get a school excuse for my children unless they are seen in the office or I call the day of the illness, even though I have been obtaining excuses without a problem previously. It would be nice if office policies were actually mailed out and everyone adheres to the same policies. I just spoke to one of the nurses last week, and she told me I could call the day of or the day after. I would think the doctor's office of all places would understand that sometimes you have to let an illness run it's course for the day and everyone does not have money to bring a sick kid in the office and pay a $45 copay just for the doctor or nurse to say "take some Tylenol". I'm very disappointed!!! It has become all about the money!