Upmc Children's Community Pediatrics's Online Review Report Card

Highly, highly recommend this practice. My son, who has been a daycare kid for years, never gets sick and if he does it’s for a day or 2. He has come down with a mystery virus that after almost a week, has now gotten worse. I as a panicked mom, had him seen at the beginning of the week, ruled out most things and figured he would get better. By the end of the week, he was getting worse. I’m had been seeing Amy Baker, PA and I can’t say enough good things. She brought us back in, knowing how panicked I was and never making me feel like my feelings weren’t validated. She genuinely seemed concerned for my kid and ordered a number of different things for him. We still don’t know what he has, but I know my doctors are there for us if we have any more concerns. It means so much to be listened to and to feel like my son is getting the best of care. It was easy to get in when needed. Again, highly recommend this practice.

Terrible location. Rude reception and very unwelcoming building. Does not follow standard rules for UPMC locations.

This office is fabulous. Dr. Tyson has been my children's doctor for years now. Very recently, there have been apparent changes in the office. The Mt. Lebanon office had a very "homey" feel but it looked a little dingy honestly. I took one of my children to the office last week and the office is remarkably cleaner and looks more organized. We had a nurse named Amber take us back and I can't say enough good things about her. She was so sweet and upbeat. We were concerned about strep so he needed to have that awful test done. He started getting panicky but she was so patient and gentle with him-kneeling down in front of him and explaining things in a way he could understand. Definitely recommend this practice.

The staff here is so friendly. I'm a first time mom so naturally I always have some questions and concerns. They call back in a timely manner and are very kind and helpful. We interviewed Dr. Tyson to be my daughters doctor and decided to go with him. We had a few appointments with him after she was born then he was out of the office for quite some time. Apparently he no longer takes patients at the Robinson location and only works out of the Mt. Lebanon location. Wish they would've relayed that message to me at the beginning because I live closer to Mt. Lebo. We began to see Dr. Range while Dr. Tyson went MIA. She is great and we've really taken a liking to her so we still go to the Robinson location. The Mt. Lebanon office is open on Saturdays, which is great for unexpected doctor visits.