The Wright Center Scranton Counseling Center Practice's Online Review Report Card

No idea how to treat panic disorder with agoraphobia. Dont waste your time going here. Theyre quick to prescribe wrong medicine. Look things up before you take them. Nothing has changed in 30 years. Do NOT recommend

Stay away from this horrible organization. My son is in a group home in Allentown. He is a 26 year old autistic adult who has outbursts at times where he mostly breaks things like a tantrum. On July 23rd he visited his Psychiatrist at Scranton Counseling. He had a meltdown in the lobby so they placed him in a quiet room. As a result that day the psychiatrist placed him on almostaximum doses of Depakote Lithium Kolonopin. As a result of not living in this area Dr. Also stated he cant see him anymore. At this time he is a Zombie. Lost all interest in watching TV playing video games interacting with us on iPhone or iPad. The group home has been trying to find a Psychiatrist no one is able to see him. He has been to the ER but because his meds are within normal range they refuse to intervene. Scranton Counseling broke all medical ethics by dosing him with high level of meds and at the same time not offering followup nor continuity of care in making sure he can be monitored. As far as I am concerned they criminally negligent and I will be pursuing all avenues to have them pay a steep price for their unethical behavior. Stay away from them.

Most staff Id uptight and rude. Never inform you on any changes either.

I had a therapist there that just quit on me. They didnt even bother to call me and say that she wasnt coming in. But DrTiffany HughesEagen is a wonderful psychiatrist which is what warrants the second star. But geez at least tell me that my therapist wont be showing up

I use to love my doctor until recently when something happened and i had missed my video call it is the first time I have ever so much as been late for an appointment. So I was given an appointment that I thought was with MY doctor FACE TO FACE because at their new location they said they were allowing patients to come in and see their doctors. I show up and am brought into a room and shut in all there is is a laptop on a desk and set up to Doxyserver. I could have done that from my home 20 minutes away and not had to rush from work. As per this mixup I cannot get a refill. So I am trying to get in touch in order to avoid a seziure something that I had fallen into about 5 years ago the last time I stopped taking my medication.

Been meaning to leave a review based on my experiences here. Do not take your child here if you care about them. This place mentally destroyed me my brains practically mush from the medicines they gave me. They don’t listen to you or your child simply throwing them on whatever medicine they see fit. There are better places to go to for your mental health.

They never call back. They say you called in late when actually I called in 15 minutes early. A schedule means nothing to them. They say they will call you back but don’t. A lovely experience that I give half a star. They also lie when they are overbooked and try to make you think you didn’t have an appointment when they call 2 days before to remind you of “ said “ appointment. Glad I’m moving to another real psychiatrist. Nobody should be mistreated in this manner.

Bait and switch. If you schedule here to see a psychiatrist when you arrive you will find out that you’re actually seeing a Physician’s Assistant. Nice enough girl but PAs train for 2000 hours. A barber trains for 1500. A MD 21000. They just take their best guess at your problem and throw darts at a board trying treatments. That’s not good medicine. If you value your time or your sanity go to an actual doctor.

The receptionist always gives attitude. Most of the doctors have no idea what they are doing. Most people who come out looks like they were overdosed

This facility is overcrowded and understaffed. My therapy Dr appointments were always cancelled last minute andor they try to stick me with an unknown physcian assistant which I refuse. What a shame. Dr. Tiffany Hughes was the best psychiatrist.