Richard M. Herman's Online Review Report Card

After a bad fall on my face/ ambulance to ER at Grandview/ visit with Dr Herman I did NOT feel any stress! There was calm and a very authentic personal care all along the way! VERY GRATEFUL !!!!!

Dr Herman is very professional and listens to me and then provides me with valuable information I can understand

Was told that I was too young and they couldn't do much for me when I said I might have achalasia. A year later, I am currently going to Temple Hospital and was told that I do indeed have achalasia. This doctor needs to listen to his patients!!!!!

This is a review of my experience when I went to see Dr Herman about a bit of pain in my right ear drum. 1. The office staff was very pleasant 2. The problem was clearly stated to Dr Herman. He did a visual inspection of the right ear drums d said it was a bit dry and that there was nothing more to see. He prescribed antibiotic drops which didn’t make sense since there was no infection. Dr Herman left the room and came back with an assistant who had a 3 foot long black device which was then abruptly put up my nose to see my sinuses with no explanation. I did not come in for sinus problems so why did he do this? It was, unnecessary, VERY unpleasant and uncomfortable. Then Dr Herman had me see the audiologist. Why? My hearing was not the issue… just some discomfort in my right ear. The audiologist brought me back and told me the equipment hadn’t been working properly but it might be ok this time. She ran a standard hearing test battery (I’ve been through this before)… but why? I didn’t come in for a hearing problem. Only for some discomfort I’m my right ear. Again, an unnecessary procedure. The icing on the cake was when I mentioned some jaw pain on the same side as my ear problem. Dr Herman had me open my mouth and he wheezed inside my mouth unnecessarily hard. You don’t need to apply that much strength to ascertain a jaw or muscle condition. I left the office feeling worse than when I came in. I also feel that there were a number of unnecessary procedures that were performed to simply add to the insurance billing. I would not recommend Dr Herman to anyone. However, I have heard positive mention of other Doctors in the same office and will be sure to see them next time.

VERY pleased. Dr. Herman is skilled, caring,competent and informative. His staff is great too. Also, remarkably on time !

Dr. Herman is the best doctor I have been to in a long time. He was so receptive to everything I had to say and eased my anxiety and concerns. He was so helpful, and I am very grateful for the care I received. I would recommend Dr. Herman to all of my friends and family.

Didn't wait long, but felt like I really just didn't matter to any of the staff. Absolutely no bedside manner. After that, I've tried to get a hold of someone, anyone, at the office. I left 3 messages over a 2 week period and NO ONE called me back. I'll be moving on to another doctor. Just not worth the aggravation to stay with a doctor/doctor's office that just doesn't care about patients.

Over the past decade I have been fortunate enough to be treated by Dr.’s Buckwalter, maas and Hermann. Their level of professionalism is fantastic.

dr herman has been my ent for 15 yrs.i have had 2 surgeries and could not see myself with another dr.i travel 50 minutes to 1 hour to see him which should tell you what i think of him as a dr.

I love Dr Herman. He takes his time with you and explains everything. He is never in a hurry. I have been to him several times and Dr Herman did surgery on my husband’s nose and everything turned out well. I would recommend him to anyone. His bedside manner is great.