Mark Kienle's Online Review Report Card
4.2
Average Star Rating
17
Total Reviews
0
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Kienle & Steinkeler Oral Surgery received 82.4% positive feedback, with patients praising the doctors' compassion, professionalism, and the friendly, relaxed environment. However, 17.6% of the feedback was negative, primarily citing billing issues and communication gaps. Overall, the practice is valued for its expert surgical care yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Mark Kienle's Reviews
Excellent medical care. Dr. Kienle has treated my family for several procedures and all were conducted with a tremendous amount of precision, professionalism and little to no pain. I would highly recommend him as a surgeon. However, be very careful in dealing with the billing office. Patients would be wise to ask for the billing codes in advance of the procedure and doublecheck your estimates. I was provided incorrect and conflicting information several times regarding a surgery and the end result was an expensive and unexpected bill. The administrative side of the practice seemed frequently misinformed and each time I called to discuss, the explanation I received was different. I would recommend Dr. Kienle but patients would be wise to ask for all billing codes in advance and run those through your payer's online coding system to confirm that the estimates you are being presented are indeed accurate. I would not recommend solely relying on the estimates provided by the billing dept.
I had a great experience with Dr. Kienle! He did a great job and answered all of my questions with patience. I felt at ease during the procedure. The environment at the office was very friendly and relaxed.
Dr. Kienle is a fantastic surgeon and human being. I can’t recommend him highly enough!
Dr. Kienle was great and straight forward. He was very patient.
Dr Kienle was terrific. Removal of my tooth went very well with very little discomfort. Would highly recommend.
Dr. Kienle’s approach to treatment Is thorough and he takes the person’s long term health and happiness into the plan. The nurses and all the patient coordinators are competent and kind.
I scheduled a consultation with Dr. Andrew Steinkeler to get all four of my wisdom teeth extracted. I was worried, as my case was a bit complicated (I am 24 years old, which means the teeth are deeply rooted than when I was a teenager), plus my wisdom teeth were impacted. I reviewed the bios online and decided to go with Dr. Steinkeler. I visited him in all three offices: Fort Washington for the consultation, Warminster to do another xray and review the results, and Newtown to do the actual surgery. Dr. Steinkeler is sooo nice and truly cares about his patients. He eased all of my worries as best as he could and made sure to tell me everything that was going on before, during, and after the procedure. He made me feel really comfortable, and I am now four days post surgery and I have very minimal pain. I have told everyone my experience and no one I know has had it as easy as me. Recovery has been going smoothly (1000% better than I expected). I didn't have too much swelling, and he gave me extra numbness the day of surgery so that I wouldn't feel ANY discomfort the first day. I HIGHLY recommend Dr. Steinkeler to anyone looking to get their wisdom teeth extracted.
Top notch care. Pain free during and after the procedure.
Wanted to do unnecessary dental work that was not in the best interest of the patient.
I'm in my mid-40's and recently had all four wisdom teeth extracted. I'd read that the risk of complications for someone my age was much higher than for a younger person, so Dr. Kienle took the time to answer all of my questions and address my concerns. Fast forward to two weeks later and I've had zero complications. The process was completely painless (I was asleep) and recovery has been much easier than I'd anticipated. Dr. Kienle has great bedside manner and made me feel very comfortable.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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