Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3.9
Average Star Rating
230
Total Reviews
39
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Medexpress Urgent Care's Reviews
Med Express in Wilkes-Barre is a five star medical facility for urgent care. The front office employee who checked me in was professional, courteous and knowledgeable, as well as very pleasant! All of the staff on 7/27/23 were exceptional. I was examined by Karolina Levesque, NP. Her exam was more thorough than my PCP one month earlier. She is not only knowledgeable in her medical field, she has compassion for her patients! I highly recommend her, she truly cared about my concerns, and I am finally feeling better! I give her five stars!! I thank you Karolina, for getting to the route of my illness! Marilyn Smith .
Reviewed On Google
We did not know that they started the online scheduling, but the receptionist was kind and patient. She was not irritated or apathetic. She spoke with professionalism and politeness. It was a welcome change from other urgent care experiences. Dr. Karolina was kind, no nonsense, and personable. Thank you for the pleasant experience. 😊
Reviewed On Google
Very clean environment. Staff was super helpful and very friendly. I would highly recommend this place.
Reviewed On Google
Staff were very friendly and thorough. The doctor was very personable and made me feel comfortable and confident with the medical treatment I received. I would recommend to family.
Reviewed On Google
I've been to medExpress Urgent Care multiple times and my most recent time was the best. The receptionist, nurse and doctor were all great and very easy to talk to.
Reviewed On Google
I've had good and bad experiences there. But compared to other options, this is the best place to go. I was in and out within an hour today and everyone was very helpful and friendly.
Reviewed On Google
My son received excellent care this evening. Most friendly staff and compassionate providers. What a relief knowing you are there. Thank you so much.
Reviewed On Google
I checked in at 8:38 am. At 10:00 am, I left without having been seen by the doctor. I said to the nurse that I just couldn't wait anymore and then they told me there was only one provider. I said, that's okay, I just have another obligation and cannot wait, at which point I got attitude about them not treating emergencies. It was not an emergency. A 1.5 hour wait without any communication is simply unacceptable. And the customer service is atrocious.
Reviewed On Google
Wonderful fast great service
Reviewed On Google
Katie Is Amazing
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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