Village Medical's Online Review Report Card
Village Medical
4.4
Average Star Rating
100
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Village Medical received 82.0% positive feedback, with patients praising the professionalism, friendly staff, and thorough care. However, 18.0% of the feedback was negative, primarily citing scheduling errors, high staff turnover, and poor communication. Overall, the practice is appreciated for quality medical care yet needs better time management and consistency in communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Village Medical's Reviews
Staff is always pleasant.. I saw Adam this time he's a very pleasant guy and was thorough in my appointment he updated all my records and medicines.. hope he stays a Longer than most doctors do..
Reviewed On Google
On time Easy pre check in to save my time
Reviewed On Google
I was looking for a primary care and they were taking new patients. I moved from Massachusetts to RI and found that Dr are not taking new patients. They were so pleasant and very friendly. So glad I called them.
Reviewed On Google
I'm very happy with the speedy service. Adam was very courteous and professional 👍 . five stars!
Reviewed On Google
They took over my doctors office that I've been seeing for years. I keep trying to make an appointment with him and they are telling me he is gone and not sure when he is coming back? Ok can I see someone else? Nope not for months. Two of the other doctors have jumped ship since they have taken over. They won't answer any messages. Its been a complete disaster. Now I am left with no doctor and no answers. As someone with medical issues its scary.
Reviewed On Google
After 5 months of trying to schedule an annual physical and having my appointment cancelled at the last minute for the third time, I decided to write a negative review. This review received an almost immediate reply asking me to email the "Village Medical clinical support manager" to discuss my experience. After three weeks and multiple emails I have yet to hear from this "person". At this point this appears to be an empty attempt to save face on Google with no intention of ever addressing the core issues. As a patient for the last 15 years I find this incredibly disappointing and will be looking for a new practice.
Reviewed On Google
Never answer the phone and never call you back. Its a revolving door of RNs and PAs. Ignore your calls when trying to get someone to explain test results. This place a joke and beyond unprofessional!
Reviewed On Google
Took my mother for an appointment that was at 2pm. Our confirmation for the appointment said 2pm and we even called days before to confirm the time. We get there and they tell us the appointment was supposed to be at 8:30. We didn’t get any call or email that gave us any time change. She just kept saying “it was a scheduling error.” Definitely a huge inconvenience cause we came from far to get here and we also scheduled months in advance. Ridiculous.
Reviewed On Google
This practice has unfortunately gone downhill recently. Their employee turnover is so high that you never see the same person twice, making it impossible to build a rapport with anyone. I had an appointment scheduled with someone that left the practice and there was zero communication or attempt to reschedule. When I took it into my own hands I called daily for two weeks but never spoke to anyone or received a response to my messages. I had to resort to scheduling an appointment online which was subsequently cancelled three times. It shouldn't take 5 months to schedule an appointment. Don't waste your time like I did.
Reviewed On Google
Dr Wilson I'm a big fan, Julie is always so helpful, Thank You Pat Kelly
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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