MIchael Marsh's Online Review Report Card

This man is an irresponsible menace disguised by an old timey folsky charm. Nearly killed me by putting me on meds I didn't need and not running any sort of testing before diagnosing me with fibromyalgia and putting me on useless meds for that. Maybe he was a good doctor 30 years ago, but he is incompetent and dangerous and you are putting yourself at risk by trusting him as your physician. I truly, rarely post and hate to he negative, but the man nearly killed me. Feel free to message me if you plan to see him or are seeing him and would like more details

The doctor is great and maybe it is hit or miss with the staff. My husband went to get a check up last August 3rd, results were supposed to be available in the system. It is Aug 25 and no results yet and we have followed up every week speaking with a different staff member and still no medical results available. Usually results are available within a few days. The last conversation I had was with a woman named Myra. She was dismissive, not apologetic about the inconvenience, and not interested to provide a solution. Customer service training is definitely missing.

Dr. marsh has been looking after my health for more than 15 years. e is always attentive to my symptom descriptions and very often knows that the problem is before the tests confirm it. His staff is helpful about scheduling and follow-ups and he is always ready to answer questions. Highly recommend. [Also, he is funny.]

I will never go back to this office again. The front office are very confused and seem to provide different information each time I call for the same issue. Dr. Marsh himself is super old school and way too touchy feely. He will reach over to touch you without asking. He also likes to make jokes when asking when your last period was and if you are sexually active. Icky. He will also prescribe opioids like candy. I was once stressed to fly with a sinus infection, so he gave me 24 pills for Xanax. Just like that. No questions asked. The final straw happened with my latest birth control prescription. I was waiting on it to be filled for 2 week. I called 3 separate times and each time they said I had a month left and that they sent it over already. They also said "we don't have time to call the pharmacy". On my 4th call, I was finally told I am out of refills and have to come in. Fine. I asked to scheduled an appointment but said I needed my prescription to start the next day. I had been waiting on them for 2 weeks now. They must not know how to read? Despite their confusion and/or lies, and the fact that I needed to start it the next day, they REFUSED to fill it. Completely unethical. Denying a patient birth control when they have been on it for over 10 years with an appointment scheduled is next level. You are risking pregnancy and hormonal imbalance for what? And at a time when abortions are being limited more and more by the minute. This office and their ill-equipped front desk and handsy white male doctors will never see me again. I hope this helps you make an informed choice. Steer clear.

Don't come here if you need prior authorizations. Dr. Marsh doesn't do them. His office staff don't communicate that either, and are super unhelpful and rude.

The office staff were attentive and prompt. The nurse as well as the assistants were a joy! Dr. Marsh was very pleasant, knowledgeable, and attentive. What a nice experience to go to a medical facility and be treated like a human being! Looking forward to a long relationship with this doctor!

Dr. Marsh is the best doctor on the planet! He was my doctor for about 25 years until my medical insurance switched. I credit him for my decent health now. He taught me most of what I know about my conditions, medications, etc. and provided tremendous guidance. He's very educational! I wish he was still my doctor because he's just the best!

I've been hesitant to write this review, but I'm now left with no choice. Although Dr. Marsh is friendly, knowledgeable, engaging, attentive, and competent--and although he puts me at ease and makes me laugh--one absolutely has to incorporate one's experience with the office staff in a review of a doctor.My first visit with Dr. Marsh was about 4 months ago. I don't have a primary physician, and I specifically discussed with Dr. Marsh my desire to possibly designate him as my new primary physician. I have another, local doctor who has a particularly specialty and who has, for several years, been kind enough to prescribe some medications for me that fall outside of his specialty. Nothing hardcore, but still, he's not a general practitioner. I do have couple of common conditions to be managed long-term, so it was recommended that I select an internist as my primary physician, rather than a family practitioner. Hence my interest in Dr. Marsh.Well, over the last 4 months, on *three* separate occasions, I've had an urgent question for the doctor, and I've left a message on his voicemail. And in each case, at least *two weeks* went by--and I never received a returned call. I wasn't even expecting to necessarily speak to the doctor himself. I'd left detailed messages with the one or two questions for him, and I made it clear that I'd have been happy to have a nurse or even a desk attendant give me the doctor's answers. But all three times, at least two weeks went by--and no one even bothered to return my call.The third occasion was not long ago. I have a very "routine" prescription that I take daily, and that medication has always been filled by the specialist I mentioned above. But it *should* be filled by my primary physician. In fact I discussed this very condition at length with Dr. Marsh during my last appointment. That was even the reason for the appointment! But my prescription for that condition was still coming from the specialist. A few days after my appointment with Dr. Marsh, I realized I had forgotten to ask him to "take over" that prescription. So I called his office and left a DETAILED message, explaining that I simply needed him to prescribe that medication now--and I mentioned that I only had about 2-3 weeks of pills left.Two weeks later--no returned call. Now I have only 5 pills left, and it's urgent.I called the office again and expressed my frustration and lack of understanding regarding their repeated failures to return a patient's phone calls--especially when I'd explained each time that these were time-sensitive matters. Two more days go by. No returned call.I call again late that afternoon, and I ask to speak to the office manager. But I'm told that she's at lunch. (In the late afternoon?) OK. Perhaps. But there's a pattern here of blatant, repeated unprofessionalism and incompetence. Other doctors ALWAYS return calls. In fact, I've rarely had to leave a voicemail message during business hours at other doctors' offices. But when I have, they've always returned my call within 24 hours. But in 4 months, Dr. Marsh's staff has FAILED to return my calls on THREE, separate occasions, even two WEEKS after I'd left the original message.And I'm supposed to make him my new, primary physician? Would you?

Very knowledgeable and personable. Offers superior quality care and spends lots of time reviewing your particular case. Also very cautious and extremely caring in providing you medical services.

I moved to Arizona 5 years ago, and I STILL drive all the way over to Burbank for occasional visits with Dr. Marsh! He explains things very clearly and I feel well taken care of.