William Chen's Online Review Report Card

Wonderful Physcian! He is very caring and patient!

Dr. Chen although very knowledgeable, is very rude. The first couple appointments I had with him he had a sense of humor and then he changed. He speaks in a very condescending tone and does not take the time to understand me. He has interrupted multiple times and does not take the time to understand my concerns. There is a lack of communication bc he doesn’t try to understand. I found it to be unprofessional. I got a phone call from another’s doctors office claiming that their office is “very aggressive” and rude when trying to obtain medical records. My cousin was witness to a tele-health appointment with him and was disgusted in his treatment and she is entering the medical field. Although knowledgeable, he lacks respects for patients based on his treatment for me. If he does care, than he has a very funny way of showing it. He would be better off doing research and not working with public. I would never recommend anyone see him. I have had many doctors for different things and he is by far the most unprofessional of them all.

His staff were incompetent and were speaking Spanish at the front desk. They put the blood pressure cuff on too tight and my BP reading was a false high which I told them. They didnt care. He was late and had me waiting an additional 1/2 hour in the room. Told me nothing I didnt already know. Was rude and charged me 200 dollars for the visit. Terrible

Dr. Chen is friendly, thorough, doesn't rush you and answers what questions you may have. He takes a genuine interest in the patient's issues and concerns. He is reassuring and explains procedures. My office visit was quick and efficient. I was checked in, screened by the assistant, and consultation with Dr. Chen all within 35 minutes. The office space is pleasant and clean with plenty of parking.

Horrible Dr. I wouldn’t recommend him to anyone. There are much better Dr’s than him. He doesn’t care about the patient he is all about the money!

I received an upper GI for problematic esophageal spasms. My previous test through another facility was horrific. I was awake, gagging and vomiting throughout the painful and frightening experience of having a hose shoved down my nose by a less than sympathetic physician. I came to Dr Chen and his wonderful staff who were so very gentle, kind and extremely professional. I felt nothing as I was properly sedated. Results were easy to understand and I recommend these wonderful medical professionals to anyone who fears having an upper GI.

Dr. Chen has always been professional, courteous, and his bedside manner is outstanding. He is definitely worth the wait, if there is one.

Waited over a hour half for a apt love how the drs time is more important then ours !!!!

Dr. Chen performed a routine colonoscopy on me . ( My first ) . He ruptured my spleen during this procedure, and I was unknowingly bleeding to death internally. I was rushed to the hospital several hours later by the rescue with blood pressure of 48 /24. I received 4 blood transfusions, surgery to repair the spleen.... and spent 5 days in intensive care because of his incompetence and carelessness. This man is a butcher. My medical bill was more than $ 90,000. He then had the nerve to send me a bill for a co-pay for $86. Beware ! Stay away from this person ! I have filed a complaint with the Medical board against : Dr. WILLIAM TZE WEI CHEN. @ University Gastroenterology

It is impossible to book an appointment since onlt options offered is to leave a message on their voice system. They decide when to call you if ever. Don't recommend to use this doctor since it looks like he doesn't like new patients.