Robert M Risica's Online Review Report Card

Absolutely awful! I am pregnant and Suffering from severe sinus issues. I was referred here from my OB. His words to me were “If you were my wife , I’d never let you take medicine. “ which is extremely inappropriate. I told him easy to say when it’s not your body that’s sick. He then said “ easier than the effects the medicine will have on baby. “ (I’m taking Pepcid & Flonase both prescribed by my ...

I have been experiencing sudden hearing loss for over 6 months, I waited for 2 months for an appointment only for him to cancel the week of and when I finally got my appointment rescheduled, he did not let me ask any questions and brushed off anything I said, which was not much. Told me I should just eat less salt and decided to diagnose in one visit without even letting me talk or explain what I have been going through in the past year.

I’ve been going here for a number years and I’ve been treated with the exemplary courtesy and professionalism by Dr. Risica and all of his staff. I never have to wait long in the waiting room.

I have had no problems. Dr. Risica has done 3 surgeries on my daughter and he has always been caring and through. He is only in Wakefield on Wed and Thurs though.

Dr Risica himself is fine, it’s the staff that is a complete problem. I was extremely sick last week and Dr Risica ordered bloodwork for me to be done at the local lab. It’s been 5 days and I still have not received it. Better yet, I’ve called the office number 3 times since I had my appt, no responses. The lab tells me it still has not been sent in my the office yet. The office workers would probably have an easier time working at McDonald’s, because that is more of a job they’re suited for 👍🏼

Don’t waste your valuable time. You sit on hold for half an hour while the message tells you you have 30 minutes to wait, then you have 22 minutes away, then you have 28 minutes to wait, etc. Don’t understand how your wait time can go up and down over and over again over. This operation isn’t all that big, certainly not big enough to justify such long waits. When I finally got thru, I then tried to make an appointment for my elderly mom, but they wouldn’t let me because I didn’t have her Medicare number with me. I said she could bring her paperwork with her to the appointment, but that wasn’t good enough so all my time wasted. I think the slogan on the door of the practice says: “Everything for the convenience of the practice, patients and family: out of luck.” Now looking for another doctor and practice.

Awful. He’s so rude, told me he doesn’t have a “ crystal ball” and that he cannot tell me if my Tonsillitis will come back again or not. Do not see this specialist save your time and money.

Didn’t listen to anything I said,

Was the absolute worse experience I have ever had in my life! As someone with diagnosed hearing loss and Meniers I was appalled at him and his office! Waited over 30 minutes with them holding control of my ID and my Insurance card until I left. Was talked down to by EVERYONE! The Audiologist was beyond rude her facial expressions were that I was a bother to her. She was very forceful during the hearing test telling my my earring were in the way and yanking on my earrings and my ear. Even so far as to push on my earring and getting the equipment tangled into my earrings (I have no clue how she did it) my ears continued to hurt badly for over an hour after being manhandled by her. Nothing was explained clearly or well! After her rude hearing test where she actually accused me of pretending not to hear what she said to me, she was rather rude and forceful with removing me from the room. I was lead to the exam room and it was changed 2 times, while I understand that it was the manner in which it was done, I was accused of not listening to directions when the lady who led me there pointed to the room. Once I got to meet with the doctor I felt cold and off put right away. He was rude, and was pushing to get the appointment done fast. He didn't answer any questions and when I asked him to repeat himself every time he huffed as if it was a pain and would yell, not helping that I couldn't understand him clearly. He also mocked previous diagnosis putting them in air-quotes telling me I was seeking attention. While I get the requirements for COVID, this office deals with hearing loss I expected some form of accommodation no sign language was used and multiple levels of masks none with clear mouths so the individuals were muffled and I couldn't lip read. I cannot say enough horrible things about this office and those in there. I was told to make a follow up appointment and instead I walked out and called my doctor telling them I will never go back. ABSOLUTELY HORRIBLE!!!!!!!!!!!

Dr. Risica was professional and answered all my questions that were asked of him He was very detailed in his explanations and gave me a definite path to proceed forward! I would highly recommend Dr. Risca for your medical needs.