Jay Shah's Online Review Report Card

He spent maybe 5 minutes with me. Total waste of my time and money. Stay away if you know you do not need surgery. Ensure your appointment is with a Non Op.

I had shoulder pain that gradually got worse over a year. Nothing seemed to help for long. I was referred to Dr. Shah in late 2022. He first tried several alternatives to avoid surgery, but nothing helped. In early February I had surgery on my shoulder. Nine weeks later it is immensely better than before surgery. I am very happy with my surgery outcome. Thanks so much!

Staff eating biscuit behind desk, then touching my paperwork with greasy hands. One was filing her nails not looking at me while I was talking to her. They all seem to have an attitude. Made me feel uncomfortable like I wasn’t important. Surprised their behavior is acceptable because they do it so openly.

This is a great doctor. Did knee surgery on me about 2 years ago. I walked out of the hospital the day of the surgery. Did as he told me to get back in shape. No pain meds! Was back to work in 3 weeks. He is no longer with Kentucky one Health. How can I find him? Hey doc if you read this Please let me know where I need to call to get an appointment.

My experience with Dr. Shah has been a nightmare. My family member saw him in the ER in London, KY in March 2019 and his negligence has led her to a life of chronic pain and sadness. For four months, he took xray after xray telling her that her bone wasn't healing. He read the xrays himself and couldn't see what ANYONE with eyes could see- my bone was displaced. 4 months of him 'missing' what he should not have missed, led to another surgery by his colleague, who knew immediately it was displaced and operated on her. When she wrote a letter to the hospital, they ignored her. Dr. Shah is no longer in Kentucky and we believe he left the state abruptly. It is depressing that surgeons like this are allowed to practice in any state. She will never be the same.

My experience with Dr. Shah has been a nightmare. My family member saw him in the ER in London, KY in March 2019 and his negligence has led her to a life of chronic pain and sadness. For four months, he took xray after xray telling her that her bone wasn't healing. He read the xrays himself and couldn't see what ANYONE with eyes could see- my bone was displaced. 4 months of him 'missing' what he should not have missed, led to another surgery by his colleague, who knew immediately it was displaced and operated on her. When she wrote a letter to the hospital, they ignored her. Dr. Shah is no longer in Kentucky and we believe he left the state abruptly. It is depressing that surgeons like this are allowed to practice in any state. She will never be the same.

I wouldn't recommend Dr. Shah if my life depended on it. I would give him a negative review if I could. He is creepy and made my wife (a nurse he has worked with) and my young daughter really uncomfortable when we saw him in his clinic after my daughter's cheerleading injury. Just because you're a doctor, it doesn't give you the right to be unprofessional. He crossed a line and we won't go back.

Dr. Shah is the BEST!!! Very caring, professional, knowledgeable. Dr. Shah explains the problem and how it will be fixed and answered all questions that we had. He always had time and did not hurry in and out. He is very particular with your care.. Able to get in touch with him even when out of town. He was very concerned about my accident and took the greatest care with me. I have recommended him to everyone and will continue to do so. Kentucky One is very blessed to have a Dr. of his caliber.

I would not recommend him. He messed up on my daughter's ACL and became angry when he told us the surgery had failed. Unprofessional and rude and not a good surgeon.

Terrible experience. Waited close to 2 hours only to have Dr. Shah tell me surgery was my daughter's only option. Glad we got a second opinion. Dr. Shah only sees patients as dollars he could make for himself. His pushy and rude attitude was awful. So many good orthos in Lexington who care about the patient, not the money they make from an unnecessary surgery.