Mark Goulas's Online Review Report Card

I already knew Dr Goulas as an excellent ophthalmologist, (I'm a nurse and previously worked with him at the Outpatient Surgery Center on HHI) but what makes him exceptional, and my choice, is his kind, gentle and friendly manner. Additionally, the team at Goulas Eye also demonstrated the same care culture. A special thank you to Trina, who handled my urgent request for care.

I was told about Dr. Goulas from many friends who needed cataract surgery. I had the surgery and needless to say, it was a fantastic experience. The staff from check in to the technicians were all very knowledgeable and friendly. The surgery went great with no pain and NO DORPS! My vision is wonderful and I owe the new way I see the world to Dr. Goulas

Had my first appointment there for glaucoma care recently and I don't plan to go back. Most of the diagnostics were done by a medical assistant that was unfriendly bordering on rude. There was no conversation, no explanation of what she was doing, little patience, etc. When I did see Dr. Goulas he was friendly but spent not much more than 5 minutes with me. Didn't explain much of anything, just said the drops seemed to be controlling the glaucoma. I expected more. My last doctor, who was an optometrist, would spend a good 20 minutes with me, checking things and going over the measurements.

I wanted new glasses and even though my last appointment was in May (now August), I would have to come in for a refraction. $$$$$$

This office should be ashamed of themselves. I got turned away because I was 10 min late for my appointment because they had to go to LUNCH. I have waited in this office before to seen for up to an hour. Its okay to make patients wait forever to be seen but it is not okay for patients to cut into your lunch breaks! Shame on you the office staff there ! Especially because I needed to be seen for emergency visit because I have something in my eye! You lost a patient today and I will be sure you lose more in the future as I will no longer recommend this office for anything !

My experience with Dr. Goulas and his staff has always been great. I have never waited more that 10 - 15 minutes to be seen. I have an eye issues that needs frequent follow up. I have always been able to schedule return appointments at convenient times.

I spent a long time in a waiting room only to never be seen and not missed. I would not recommend this Dr.

Dr. Goulas performed cataract surgery for me. The result was excellent and comfortable. One major advantage is that he does a "no drops" procedure so there is very little pre- or post- requirements. I strongly recommend Dr. G.

I went to Dr. Goola's office for my wife or myself 3 times in the last 6 months. Each time we waited over an hour for our appointments. The last visit, I waited 20 minutes just in the reception area before a seat was available in the waiting room. A man was leaving complaining he had waited for an hour and a half and could not wait any longer. I also walked out without seeing the Doctor. I would not go back.