Epiphany Dermatology's Online Review Report Card
Epiphany Dermatology - Charleston
4.4
Average Star Rating
540
Total Reviews
117
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Epiphany Dermatology received 92.1% positive feedback, with patients praising the friendly staff, knowledgeable providers, and thorough examinations. However, 7.9% of the feedback was negative, primarily citing billing issues, poor communication, and rude staff behavior. Overall, the practice is appreciated for its compassionate care yet needs improvement in communication and billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Epiphany Dermatology's Reviews
Our visit at Epiphany was very pleasant overall. The staff greeted us and overall we felt very welcome. Love our provider, Amanda Geiter, PA-C, she is friendly, knowledgeable and engaging overall. Highly recommend.
Reviewed On Google
Dr. Schlesinger was thorough and courteous. He responded to all of my many questions and then irdeeed the appropriate medication.
Reviewed On Google
The entire staff was friendly. As a new patient, I made and appointment to meet Dr. Grove and have my skin checked. Dr. Grove addressed my minor skin issues and took a small sample from my forehead to be analyzed. The result came back negative, and Dr. Grove called and left a message. I am very impressed, because not all doctors make that call. Thank you.
Reviewed On Google
Kynlea is always so bright and cheerful and really knows her stuff. Even though I’m going to the dermatologist I always enjoy my visits with her!
Reviewed On Google
The staff is always pleasant, friendly and professional. John recommended a cream that had to be ordered elsewhere. As I was pulling into my driveway after the appointment, I received a call from the pharmacy in regards to the prescription. The quickness of the submission and follow up shows how efficient and caring this team is. Thank you. Greg
Reviewed On Google
A visit to freeze 2 pre-cancer spots… quickly and professionally done… and extra thanks to Fran for some unplanned help with medicating and rebandaging a previous squamous surgery…
Reviewed On Google
Went for my annual wellness examination and luckily no issues. I appreciate how thorough they were while examining my skin, in particular to detect any skin cancer reoccurrence. Everyone at the office was very pleasant and informative. Always great to leave a medical appointment happier than when you arrived!
Reviewed On Google
Dr. Hendrick was very thorough. He was personable and on time.
Reviewed On Google
Dr John H is the best: both cordial and thorough. Already looking forward to my next visit in February 2026!!!
Reviewed On Google
Everything went smoothly. No "Opps!" moments. I felt totally confidant in the medical team.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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