Palmetto Primary Care Physicians's Online Review Report Card

I have been to a couple of specialists since moving to Charleston two years ago and have had quite a few labs done and all come back "normal." I am seemingly healthy but can't figure out one puzzle in my health. I found PA Sara Thomas after an extensive search for a primary care office accepting patients and I believe I was finally listened to for the first time. We already have a plan to solve this puzzle. It makes me hopeful.The office was friendly and clean and calm and easy to find. Pleasant experience; highly recommend this place.

A loved one attempted to go to this Office for an ear canal exam and irrigation and had a very painful experience with a rude nurse where tap water was forced from a squirt bottle into his ear. He was then referred to an ENT distressed, anxious, and in pain.

Typically love Dr. Teachman, but he refused to refill a prescription (that he initially prescribed) with blood work provided by the hospital. Basically wanted me to pay for a duplicate lab. (He also wanted me to come into the office in person during this pandemic, with being two weeks from delivering my baby.) There was no reasoning with the staff member that I spoke to on the phone. Wildly unhelpful, and rude support staff.

I've been a long term patient at PPCP(& s) Dr. Robert Teachmam (5+years) is knowledgeable, thorough & very capable physician. I typically see him every 3 months. My only complaint is that for 2 years straight whenever I came in for a scheduled appointment I had to wait nearly an hour to be seen for a three minute follow up appointment. That did Get quite annoying. Luckily that problem has been solved. Whenever there’s been a mistake made which rarely happens it’s corrected promptly with no complaints or setbacks. I’d recommend Dr. Teachman for any of your primary care and/or specialty needs

I got charged almost $500 (with insurance) for 2 office visits and blood work. This is completely outrageous, and I didn't even see the MD, nor get any treatment plan other than getting told to go on Vitamin D. I understand that they charge based on code (and what is discussed in the visit), but these amounts that I am getting charged are completely unreasonable, especially for just seeing a nurse practitioner. Unfortunately, they have lost me as a patient due to a primary care being THIS expensive. I have never been charged this much for something like this in my entire life.

i would never attempt to obtain this office as a primary care office. I made a mistake and threw away a prescription or my son did, I called the office, and explained the situation. Well that’s where it began. I was treated as a criminal, a child without regard and an irresponsible person. I moved her 2 months ago and I am still getting settled. Anyways bottom line while trying to explain the situation to 5 different people, finally I got the doctor, and was a I surprised by his bad attitude his use of forceful language and the fact he hung up on me. The medication I am on has side effects after stop cold turkey after 7 years. Did he care, nope he recommended me to a psychiatrist, lol. Because I lost a prescription. Don’t waste your time here, it’s not a very good offfice with staff, that have an attitude toward patients like this. I am sure they know how hard it is to get a new patient appointment. DO NOT GO HERE. I will be filing a malpractice lawsuit in the coming weeks. Dr. Teachman is the type of doctor that does not need to practice medicine, he is a hinderance to the community with a disgusting approach to patients. I offered to do whatever it took to fix this, and again treated as a common criminal. Is this the doctor you want? Seeing your child or you? I think not!

I love Kate. She’s helped me figure out root problems of my overall health and she’s worked hand in hand with me when it comes to resolving any problems. She listens and she provides great input and all viable options.

If anyone says they have to wait an hour to be seen at james island by Dr. Teachman they obviously are unable to tell time. For 6 yrs longest wait 15 minutes. go every month!

Dr. Teachman is great! Friendly staff and was referred unanimously by friends!

Went the doctor for a prescription. Which I received and went to the pharmacy which told me I need prior authorization through my insurance company. I called the doctor to call my insurance company and they said they are 2-3 weeks behind. Staff is useless.