Todd J. Lansford's Online Review Report Card

I had back surgery with Dr. Lansford and had some complications almost three months after my surgery and called to get into the office. I left a message and had no call back. I went to the ER because of pain and swelling. I was told to follow up with my doctor. Still a week later no return calls and his nurse would not answer the phone. I finally received a phone call a couple days before a scheduled appt to tell me that it needed to be rescheduled because he wouldn't be in the office. I explained I have been trying to get in contact with them for a week because of pain and that I had been in the ER and the staff could have cared less. I got that I'm sorry but there is nothing we can do except reschedule another two weeks later. I explained to them the pain I am in and my ER visit, but I got nothing but attitude. I scheduled the visit and asked to have my records to go to another doctor and the supervisor very rudely responded with you can pick it up when you come in. I have been to other offices with better customer care and service.

Dr. Landsford is by far the best ortho Dr He is compassionate and truly understands and cares. He performed ACDF on me and I was nervous going in watching all the you tube and how takes so long to do things well I’ve only needed 2-3 pain pills a day and 1 muscle relaxer and 1 nerve relaxer per day after surgery on day 5 now and swelling is gone no bruising noted he obviously takes care and isn’t rough in surgery I would recommend him to anyone who needs any type of spine help

I have returned too Dr. LANSFORD many times. Besides being an excellent doctor, he. Is very caring and will spend as much time with you as is necessary. I trust him completely. He has always made excellent medical decisions for me and with me. I feel he really cares about me.

Dr Lansford is very knowledgeable and explains everything. He is also confident, which I find reassuring of a surgeon who will be operating on my back. I was very happy with the amount of time he spent with me. I noticed some of his reviews concern office staff and not Dr Lansford at all. My review is strictly of Dr Lansford and not office personnel. I would highly recommend Dr Lansford to anyone suffering from moderate to severe back pain. Surgery is to come. If my opinion changes after that, I will post another review.

I had neck and back surgery by Dr Lansford. He was very professional and always answered my concerns. He is too notch. Thank you Dr Lansford.

Dr Lansford is an excellent physician! I was very satisfied with the care from him. I highly recommend him!!! I referred my sister and she is grateful that I did.

My surgery with Dr. Lansford was life changing. He did an ALIF at my L-5 S-1 on 11/19. His care and ongoing treatment has been more than I expected. Great guy and always pleasant. I recommend!

I recently requested prescription from his office and I initially dealt with Ms S. The following week when I went to check up on the prescription, a different medical assistant last name O' told me to contact the pharmacy to see if they have my prescription. His message was generic and unclear so i ended up calling both pharmacies. After going back and forth, I requested an update and he sends a correspondence stating " script called in." I hope I never have to deal with Mr. O again. Ms. C is much friendlier, knowledgeable and knows how to greet and send messages/correspondences with clarity. I wish I knew her schedule, that way I can send a refill request via portal with her.

after back surgery was sent home with written instructions to take 7 medications, several were opioids, nerve pain etc. every 3 hours, no one, not even his nurse called to see how I was doing, this went on for over 2 weeks, set alarm every 3 hours to take meds, this was all unnecessary, I was exhausted but adhered to written instructions that the doctors office would wean me off, after post op visit the nurse Christi Smoak told me I should have weaned myself off, clearly contradicting written instructions stated. I have never had surgery of any kind where no one from the doctors office called me at home to inquire as to how I was doing.