Assisted Living Locators of Greater Columbia's Online Review Report Card

I highly recommend Ramona. She listens, spends time with you sorting through your concerns and is right there with you during visits. She is kind, applies NO pressure and understands how difficult this process can be.

I was given Valerie Koeppen's name as a professional that could help our family locate an Assisted Living facility for my 54 year old brother. This was uncharted territory for my family and until we met Valerie, very stressful. After getting needed information from us, Valerie talked to us about the process and then arranged places for us to visit. She met us at each facility and knew the questions to ask throughout the process. As she got to know us, Valerie began to know which places to visit and which would not be a good fit. Valerie is so professional, knowledgeable, intuitive and easily guided us through this process until we found the right facility for our brother. She stays in touch with you but was never pushy and offered her perspective when asked. I cannot recommend Valerie enough! You will be satisfied with her services!

Sister Valerie, as I call her is such a sweet, genuine and kind soul! I am so happy we got acquainted! She takes care of her clients like they are her family which makes her family! I appreciate the time, effort and hard work she has put in to help my parents find a place to live and get assistance they need in their latter years! I couldn’t imagine doing this process without her! God blessed us with the perfect Senior Care Advisor! You rock Valerie Koeppen!!!

During such a stressful and emotional time it was so great to have Ramona's kindness and knowledge to depend on. She knows all the ins and outs of the assisted living experience. Her experience is invaluable.

Ramona is amazing and I am so happy to know her and the work she does!

If you are searching for a memory care facility in the Midlands of South Carolina, I highly recommend Ramona Britt. Ramona was a wonderful advocate and she did a great job assisting me in finding a facility for my Mother. She is very caring and knowledgeable and responded immediately to any and all questions that I had via text, phone and email. On a scale of 1 to 10, I give her a 10+. You cannot go wrong with Ramona!Ginger Christian

Valerie was a pleasure to work with. She took us to tour a few different facilities in our area at several different price points. She was very helpful in setting up visits on a short notice for us.

Absoutely loved working with Ramona. She instantly made me feel like " I had a trusted advisor who could help navigate me through the many critical decisions that had to be made" . She was knowledable of the various communities offering good input based on my Mom's needs. She has great communication skills and does an excellent job with follow-up and staying in touch.

I was struggling with the next level of care that my mom would need. Ramona's experience and knowledge was a true blessing. She helped us through this extremely emotional time with her expertise and knowledge of elderly care and the area facilities. I truly appreciated her genuine care for not only my mother, but for our family as we were making this transition.

Valerie Koeppen is experienced, knowledgeable, amicable, and worked diligently to meet our needs. Her knowledge of local facilities and relationship with their staffs was immensely helpful and a great advantage. I highly recommend her.Valerie assuredly guided my sister, who was moving from a nursing home to an assisted living apartment, and me through the process of finding a place in the middle of Covid, keeping in mind not only what my sister needed, but what she desired. So the process was a bit more challenging than usual. We could drive by and look at the physical structure from outside and talk to some staff on their porches. But the indoor tours Valerie arranged had to be virtual. So, from our homes, my siblings and I would be led by staff who could virtually walk us through and answer any questions we may have.The assisted living home our sister and I ended up choosing was one that I kept pushing aside, not because I wasn’t interested, but because it was out of our price range. Valerie went the extra mile and contacted staff at the one she wanted us to see and called to let me know they were negotiable on price. Because of Covid, this place, which usually had a waiting list no longer did. And a few vacant apartments, to boot. This was very unusual. But so is life in the time of Covid. We jumped. If Valerie had not taken care with the details, we would never have looked.After virtual tours and porch interviews, Valerie helped to wrangle a brief inside visit for me (with proper prescreening and PPE) to do a quick tour. I had already seen it in detail virtually so I was familiar with the layout, but I also wanted to get the feel of the place. I spent most of my time in the potential apartment available to our sister. That visit sealed the deal. We had found my sister’s new home.My sister says when she enters, “I feel like I’m home”. It’s a wonderful fit. I deemed Valerie our “assisted-living real state agent“. Everyone’s journey is different when looking for a long-term care facility. But one thing is certain. Valerie not only uses her invaluable expertise to educate and guide you through it, she tends to the details. Good job, Valerie. Good job

I highly recommend Assisted Living Locators of Columbia if you are looking for a senior living facility for yourself or a family member. Ramona’s patience and compassion, coupled with her expertise, made this difficult task so much less stressful. She listened to our concerns in finding a place suitable for the needs of my parents and quickly found us the right place they could call home. She accompanied us on every visit and helped us ask the appropriate questions so we could feelconfident in our decision. Without her help, we would not have known how to approach this, and her knowledge and heartfelt assistance made all the difference!

Ramona was very helpful. She was sensitive to our needs and provided viable options.

Ramona is truly a gift! If you need help with placing someone, call her!

I know Ramona personally and she has a passion and heart for helping families find the best place for their mom/dad or both. She's gone through significant training to understand all the details that people like myself can't possible know all of. I wish I'd known of these services when my mom was in need of assisted living. I was so stressed out looking for places on my own. The fact this is a free service is also absolutely amazing.

I have had the pleasure to work with the Owner, Ramona at Assisted Living Locators. I am always impressed at how detailed Assisted Living Locators are and the relationships they have built within our community. They truly take care of their clients needs as evidenced by her reputation and hard work. I have personally witnessed Ramona going far above and beyond in her services to her clients. I have and continue to recommend Ramona and Assisted Living Locators to any senior or family looking for senior living options.

If I could give more stars I would. Ramona Britt was simply amazing! I needed help finding an Assisted Living for my handicapped sister who had been in the hospital June 2020.After our first conversation, I knew I found the right person to help me. Her understanding and kind personality made me feel at ease. The knowledge and level of professionalism was outstanding. Right away, she sprung into action working diligently to get me a placement in the perfect community that would meet my sister's needs medically and financially.Ramona always stayed in communication with me, keeping me updated on the status and available options. This saved me so much time and stress. She did all the leg work and she had the connections, had been in these places and was able to find the perfect location in Columbia. Helped with the transitioning and followed up, along with visiting my sister after the move with a lovely welcoming gift. Thank you and your company, best choice I could have made.

Ms. Britt was referred to me by my Nephew who had received her card from an acquaintance. The stars were certainly lined up in favor of me on that day. Ms. Britt, Ramona, took the time to take me to every location for independent living available in the Columbia area. She explained in detail the attributes of each location as we visited them. I began referring to her as 'Agent 55' as I took note of how thorough she was in her search to help me find just the right place to live. She arranged a tour of each location and scheduled a meeting time with each site's Representative. The Representative explained every aspect of their site and gave me an all encompassing tour of the facility. Ramona asked pertinent questions to help me get a clear grasp of the location and what they had to offer. I learned so many things that I should be looking for and realized I definitely needed someone that knew all of the ins and outs of Senior Living .Agent 55 is a unique blend of professionalism and genuine caring. She listened to my thoughts on each location while she strived to find the right place just for me. Being new to South Carolina and on my own in my search for a place to live, it meant the world to me to have someone like Ramona assisting me in my choice. She is now 'Special Agent 55' because she did indeed find me the perfect place to live. I highly recommend her and Senior Living Locators to anyone in need of a new living arrangement for a new time in your life. You just could not be in better hands.

Valerie Koeppen is very understanding and most caring person I know. Valerie really listened to me and what I had to say and she direct me in the right direction she sent me forms to fill out and phone numbers to call and website to find a home for Alwho's been living with us for over 5 monthsIf you ever need a home for your love ones or know someone that needs a home. Valerie Koeppen is the right person to turn to she will be there for you from the beginning to the end. This is what I went through before I started to talk to ValerieI do home care and one of my clients was homelesshe been homeless for 4 days and he just got out of the hospital from heat exertion and had no place to live. I knew him from being his caretaker so I decided to have him to stay with us for a few days until mental healthfind him a home. It turn out to be over 5 months. I have call all shelters, and homes and different places for him to stay I didn't get any kind of help. All I got was just the run around it was very hard for us to take care of him because I'm in my 70s and I have my mother in law living with us and she's almost 90 years old in her last stages of dementia and constantly needs our help and my husband is on oxygen and can barely see and also trying to care of a mental challenge person it was very hard for me taking care of mom, my husband and him, I had no one to turn to and no one would help me. It seem t hat nobody didn't care about my situation. And then it happened I called Assisted living locators of Columbia and talk to Valerie Koeppen, she help meI want to thank you again for everything you have doneRoberta

This service was invaluable to my search! I was unfamiliar with the Columbia area and it was wonderful to have a consultant who knows each community personally. I felt confident when I finally moved my mom from VA to SC assisted living. It’s a big decision and I’m glad I used a professional to help at no cost to my family.

Valerie Koeppen was so helpful in helping me and my sisters place our Mom and Stepdad. This is a difficult decision and she helped along the way. Highly recommend.