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Ramona is amazing and I am so happy to know her and the work she does!

I was given Valerie Koeppen's name as a professional that could help our family locate an Assisted Living facility for my 54 year old brother. This was uncharted territory for my family and until we met Valerie, very stressful. After getting needed information from us, Valerie talked to us about the process and then arranged places for us to visit. She met us at each facility and knew the questions to ask throughout the process. As she got to know us, Valerie began to know which places to visit and which would not be a good fit. Valerie is so professional, knowledgeable, intuitive and easily guided us through this process until we found the right facility for our brother. She stays in touch with you but was never pushy and offered her perspective when asked. I cannot recommend Valerie enough! You will be satisfied with her services!

Sister Valerie, as I call her is such a sweet, genuine and kind soul! I am so happy we got acquainted! She takes care of her clients like they are her family which makes her family! I appreciate the time, effort and hard work she has put in to help my parents find a place to live and get assistance they need in their latter years! I couldn’t imagine doing this process without her! God blessed us with the perfect Senior Care Advisor! You rock Valerie Koeppen!!!

I highly recommend Ramona. She listens, spends time with you sorting through your concerns and is right there with you during visits. She is kind, applies NO pressure and understands how difficult this process can be.

During such a stressful and emotional time it was so great to have Ramona's kindness and knowledge to depend on. She knows all the ins and outs of the assisted living experience. Her experience is invaluable.

Valerie was a pleasure to work with. She took us to tour a few different facilities in our area at several different price points. She was very helpful in setting up visits on a short notice for us.

Valerie Koeppen is experienced, knowledgeable, amicable, and worked diligently to meet our needs. Her knowledge of local facilities and relationship with their staffs was immensely helpful and a great advantage. I highly recommend her.Valerie assuredly guided my sister, who was moving from a nursing home to an assisted living apartment, and me through the process of finding a place in the middle of Covid, keeping in mind not only what my sister needed, but what she desired. So the process was a bit more challenging than usual. We could drive by and look at the physical structure from outside and talk to some staff on their porches. But the indoor tours Valerie arranged had to be virtual. So, from our homes, my siblings and I would be led by staff who could virtually walk us through and answer any questions we may have.The assisted living home our sister and I ended up choosing was one that I kept pushing aside, not because I wasn’t interested, but because it was out of our price range. Valerie went the extra mile and contacted staff at the one she wanted us to see and called to let me know they were negotiable on price. Because of Covid, this place, which usually had a waiting list no longer did. And a few vacant apartments, to boot. This was very unusual. But so is life in the time of Covid. We jumped. If Valerie had not taken care with the details, we would never have looked.After virtual tours and porch interviews, Valerie helped to wrangle a brief inside visit for me (with proper prescreening and PPE) to do a quick tour. I had already seen it in detail virtually so I was familiar with the layout, but I also wanted to get the feel of the place. I spent most of my time in the potential apartment available to our sister. That visit sealed the deal. We had found my sister’s new home.My sister says when she enters, “I feel like I’m home”. It’s a wonderful fit. I deemed Valerie our “assisted-living real state agent“. Everyone’s journey is different when looking for a long-term care facility. But one thing is certain. Valerie not only uses her invaluable expertise to educate and guide you through it, she tends to the details. Good job, Valerie. Good job

Ms. Britt was referred to me by my Nephew who had received her card from an acquaintance. The stars were certainly lined up in favor of me on that day. Ms. Britt, Ramona, took the time to take me to every location for independent living available in the Columbia area. She explained in detail the attributes of each location as we visited them. I began referring to her as 'Agent 55' as I took note of how thorough she was in her search to help me find just the right place to live. She arranged a tour of each location and scheduled a meeting time with each site's Representative. The Representative explained every aspect of their site and gave me an all encompassing tour of the facility. Ramona asked pertinent questions to help me get a clear grasp of the location and what they had to offer. I learned so many things that I should be looking for and realized I definitely needed someone that knew all of the ins and outs of Senior Living .Agent 55 is a unique blend of professionalism and genuine caring. She listened to my thoughts on each location while she strived to find the right place just for me. Being new to South Carolina and on my own in my search for a place to live, it meant the world to me to have someone like Ramona assisting me in my choice. She is now 'Special Agent 55' because she did indeed find me the perfect place to live. I highly recommend her and Senior Living Locators to anyone in need of a new living arrangement for a new time in your life. You just could not be in better hands.

If I could give more stars I would. Ramona Britt was simply amazing! I needed help finding an Assisted Living for my handicapped sister who had been in the hospital June 2020.After our first conversation, I knew I found the right person to help me. Her understanding and kind personality made me feel at ease. The knowledge and level of professionalism was outstanding. Right away, she sprung into action working diligently to get me a placement in the perfect community that would meet my sister's needs medically and financially.Ramona always stayed in communication with me, keeping me updated on the status and available options. This saved me so much time and stress. She did all the leg work and she had the connections, had been in these places and was able to find the perfect location in Columbia. Helped with the transitioning and followed up, along with visiting my sister after the move with a lovely welcoming gift. Thank you and your company, best choice I could have made.

If you are searching for a memory care facility in the Midlands of South Carolina, I highly recommend Ramona Britt. Ramona was a wonderful advocate and she did a great job assisting me in finding a facility for my Mother. She is very caring and knowledgeable and responded immediately to any and all questions that I had via text, phone and email. On a scale of 1 to 10, I give her a 10+. You cannot go wrong with Ramona!Ginger Christian