Palmetto Primary Care Physicians's Online Review Report Card

This practice at the outset looked ok, but after going in for a series of visits, the doctor (Thomas Bolt) always seemed to order tests that had nothing to do with the reason for the visit. Moreover, he wanted to schedule another visit within 2 months. Always. The final straw was when 9 tests (yes, 9) were ordered and I had to pay out of pocket (until deductable was reached). During the subsequent phone visit, only 1 of these tests were ever mentioned. When I called the office manager to complain, calls were never returned. Only when I contacted the patient liason did the manager call me and was curt and rude. I'm filing a complaint with the medical board.

Word on the street is the Columbia office is unable to appropriately provide nursing staff needed to satisfy requirements for adequate patient care , &/or lack communication skills to do so. Also, any nurse working in this setting should know AMOXICILLIN is contraindicated for patients with MONO. SHAME ON YOU. This is the power that greed has over patients care, I guess. BALLOU IS MISSED

Staff is always friendly and Dr. James is professional and friendly also. I recently became a patient and will be sticking around.

Definitely not nice staff would not recommend since Stuckey retired. Very unprofessional people

Hands down the worst physicians office I have ever visited. The Daniel Island location, where I went, continuously double and triple books their MDs (multiple staff confirmed this), so wait times are long (1+ hours with an appointment). You can get a faster appointment by seeing the PA Kaleigh Scherick, but beware, she provided zero follow up on my test results. I was referred for two important ultrasound scans, both of which discovered abnormalities. I had to call three times to get my basic results and never once spoke to the PA, only to admins. All results delivered by admins who couldn't answer my questions even though the test results were abnormal. The PA couldn't make time to talk to me on the phone. Their referral department is backed up - it can take up to two weeks to get a referral to a specialist. I later spoke with the office manager Amy, who seemed very concerned about my experience and promised to call me back. Guess how that turned out? She never called back. There is at least one person here, a nurse named Fern, who really seems to care about patients and their health, but there are so many uncaring people along with a disorganized communications process and a broken scheduling system, that this office seems dysfunctional beyond repair. I now have to jump through more administrative hoops to get a copy of my medical records so that I can take them to a new physician. There are plenty of healthcare choices, I strongly recommend seeking treatment elsewhere - this place can jeopardize your health.

Dr. Fletcher took the time to sit with me and go over all of my symptoms. I did not feel rushed at all. She was extremely helpful in getting me up to speed with heath education and other items that I was curios about. I would recommend her to anyone.

In September 2007, I finally found the Doctor I had been in need of. Dr. Leigh Spicer has been my Primary Care Physician since that day. I had many major medical issues and once surgeries were completed, my previous three primary care physicians could not determine which direction to go. It seems Dr. Spicer took my issues at hand and pin-pointed solutions and referrals to the best physicians under my insurance plan. The Daniel Island Office has always been clean and straighten. The staff always nice and very willing to assist clients.

I can not say enough good things about Dr. Leigh Spicer and Palmetto Primary Care Physicians office on Daniel Island.  I relocated to Charleston two years ago and waited almost a year before I began searching for a PCP because I dreaded meeting with a new doctor.  I ultimately decided to try a Palmetto Primary Care Physicians office because they have several locations so I knew that I would always be able to get in to see someone, and they would always have access to my records.  I currently live in West Ashley though, so I was equal distance from both the North Charleston location and Daniel Island.  I'm so glad that I made the right choice with Daniel Island!  The receptionist that completed my intake over the phone was very pleasant and matched me with Dr. Spicer.  They are paperless, so there are no long forms to complete upon arrival.  I was also able to schedule my first physical for that same week that I had called.  Dr. Spicer was excellent.  I have never had a doctor before who actually sat down in the office with me and took over fifteen mins getting to know me and my concerns.  She was great about addressing all of the topics that I wanted to cover, in addition to making me aware of changes that I might experience with age.  Talking to Dr. Spicer about your health is like having a discussion with one of your friends.  She listens and actually pays attention to you and her nurse Lori is a sweetheart!  This was completely new to me as I'm used to Dr's who breeze in and out of offices in less then 3mins after making you wait over 45mins to see them.  Oh did I mention that my average wait time in the lobby is usually under 10mins?  If you are looking for a new PCP, Dr Spicer with Palmetto Primary Care Physicians should be on your short list of doctors to look into!