Prisma Health Richland Hospital's Online Review Report Card

Daughter had surgery. Dr never came out to tell us about it,sent home with instructions (by nurse) to repack and dress wound every day. Take antibiotics and pain meds as needed. No materials to do dressings or how to pack a wound. No antibiotics prescribed. Terrible place.

Dr. Murray and Dr. Jett and the nurses were very efficient, kind and professional. Got out poor sweet boy feeling much better. Thank you.

I had a triple bypass and Dr Martin and his team were absolutely wonderful. They took great care of me and let me and my wife know what to expect. In ICU the nurses Joel, Christie and Ben made sure I had everthing I needed and taylored my care to me specifically. The only complaint was the first 2 nurses taking care of me when I first arrived in ICU seemed uncaring to my specific needs of not being able to breathe when flat on my back but thankfully all the others after that were great and more then made up for the bad start.

My son (3) was taken to the ER via ambulance on 09/25. He is 100% nonverbal. I can understand how this may complicate things but this visit was an absolute joke. My son had a severe allergic reaction after being stung by a wasp (we were not yet aware of his wasp allergy) he was playing outside while I was drawing with chalk with his sister and then randomly started crying. Obviously with him being nonverbal, I had noticed idea what happened as there was no apparent injury. Until I noticed swelling. First I took him to a prisma urgent care where they promptly noticed his hand/ and facial swelling. I had noticed some raspy breathing. They then gave him a steroid shot. They said they were still concerned (as was I) and that we should be seen at the ER. Due to him being non verbal and not able to communicate with me if he is ok or even breathing, we were transferred via ambulance. When we arrived at the hospital the doctors took less than a few minutes looking at him, and clearly ignoring everything I told them about this being some sort of allergic reaction. They decided that because his hand was swollen and he was holding it up by his face or in their words “not moving it”, that he needed an x-ray. After the XRAY finding literally nothing they still decided it would be best to put a CAST on my son and told us to follow up with orthopedics the next day. By this point I was massively confused and trying to get us out of there. There was no explanation for anything and no explanation on this CLEAR allergic reaction. No explanation to why his lips were swollen and his hand was massively swollen. The next day we went to orthopedics and they immediately cut off his cast because his hand was at this point dangerously swollen and his joints were staying white. The dr looked at the xray preformed the previous day and said there was absolutely NOTHING on the xray and zero reason he would need a cast. We followed up with his pediatrician and he also agreed. We did and allergy test and just as I had suspected and told the doctors at the er that night, he has a SEVERE paper wasp allergy. Once the swelling went down a bit you could also clearly see the sting mark. Had I not further investigated, my son could be walking around, playing outside with an unknown allergy and if anything went wrong we would have no clue why. The doctors had a perfect chance to catch a potentially life threatening allergy, but instead were completely negligent and furthered his pain by putting a cast on his severely swollen hand. I find the conduct of these physicians completely negligent and I am baffled by their unwillingness to listen. They seemed to think that my son holding his very swollen hand up by his face meant that he had hurt his elbow? He has autism, and sensory needs. And his hand is clearly very swollen. Obviously it’s a little weird for him to experience. From the brief time spent with my son they came to the conclusion that he had hand maids elbow (which I only found out that this is what they said because this is what the orthopedic Dr told me the ER was trying to allude to, which was a clearly wrong) . When we were still in the ER I asked what about the swelling on his face and mouth? What about the raspy breathing that urgent care gave him a steroid shot for? Zero explanation given. Naturally, I find this assumption extremely offensive. I am extremely disappointed at this hospital and the doctors here. This needs to be corrected and addressed before someone misses and or misreads something and someone is seriously injured or worse.

This hospital is no place for anybody having life threatening issues my sister went in by ambulance from her doctor for liver and kidney failure and she also has lupus and was laughed at and told to stand in the lobby and sign herself in and she couldn't stand cuz she has 2 crushed hips and the staff is beyond ridiculous and very nasty they are not there for the patients they are clearly there for the money and it is sad

Nice and wonderful people until billing becomes an issue!! Then a nightmare!!

Worst staff I have never dealt with in my life

ALMOST KILLED ME THEN TRIED TO BLAME IT ON OTHERS THEN DELETED MY RATING AS WELL AS MY WIFES..DONT GO TO THE ER HERE UNLESS YOU WANT TO DIE

After receiving no help after visiting another hospital twice. They took me straight back. I had 6 people working on me. They were very nice. I was eventually transferred to Baptist,. I am very grateful for their help at a time I felt like no one would. I will continue to bypass my local hospital and come here.

I was suicidal,, so of course I had them come get me. However I was thrown into a room that had not been cleaned. There was blood and a bag of chips strown across the room and they made me sleep in on a mattress on the floor with crumbs and God knows what else all over it and did not replace my blankets that were soaked with Gatorade. I had to sleep under soaked blankets even asking for new ones, I have to slam on the window to get attention to go potty or throw up. They never pumped my stomach even after telling my partner I was so out if it I couldn't remember past 2014. They just left me in a cold dark cell with no way out and dirty af and never checked on me. If you feel helpless, go somewhere else