Carolina Cataract & Laser Center's Online Review Report Card
Carolina Cataract & Laser Center
4.9
Average Star Rating
37
Total Reviews
9
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Kent's practice received 97.3% positive feedback, with patients praising the friendly staff, knowledgeable and compassionate care, and great service. However, 2.7% of the feedback was negative, primarily citing lackadaisical treatment and long wait times. The practice is valued for its excellent service, yet it could improve patient engagement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Carolina Cataract & Laser Center's Reviews
I went to Dr Kent for quite some time and he is truly an amazing doctor. I will miss him so much. I hope he enjoys his retirement cause he surely deserves it. Have a great retirement.
Late Friday afternoon, Dr. Kent squeezed me in as an “on-call” emergency. I wasn’t even a patient of his but greatly appreciated the kindness!
I have been treated for my eyes at office and the doctor and his staff have always treated me with respect and care
Between the nurse and Dr Kent; I learn something new each time I have an appointment to improve my condition.
Always great service. Tech’s and Doctor Kent are all very professional and take the time to answer any questions! Highly recommend.
At this appointment all persons who participated in my in treatment appeared lackadaisical except for the receptionist. There appeared to be little interest in my eye condition which was, an continues to be WATERY, GRITTY & PAINFUL. I received a very brief exam & told to come back in 6 months.
I see Dr. Kent in his goose Creek office. I was in there yesterday and had to ask the gentleman behind the front desk to fill out paperwork for me because of my hand trimmers. He smiled and said he would definitely do it for me. Didn’t act like it was an inconvenience at all. He was very helpful. The assistant that did all the test for me before I saw Dr. Kent was also extremely friendly knowledgeable and helpful. I commented to Dr. Kent that his staff were the best.
I’ve been seeing Dr Kent for over 25 years. I highly recommend him. He is very kind. He explains everything about my eyes.
Friendly
The service was outstanding as usual.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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