John B. Whitney Iv's Online Review Report Card

Wish I could give negative ratings for this doctor. He has good experience but has zero empathy. Does not have patience to listen to the problem. Extremely rude, not patient with kids. Very arrogant and snobbish. It was very clear from his tone that unless the patient is dying and he gets to play God, he does not care what the patient is going through even if they are kids. I see from many positive reviews that he has given special care only if the kid was in a serious condition. And that is what he told me in the office today when I went to see him. I went o his office for an evening 3:15pm appointment. My kid had loose motions all morning and had not eaten anything since morning not even water. he saw her and said she is not sick enough to be in hospital, her tears are still coming in (she was crying) . If she was dehydrated, she will be in the hospital. And just said go talk to her primary care. when I tried to explain to him that is this not her normal behavior, can you please check, he snobbed me and said again she is not serious, come back when she is serious. I don't know her history, I see her now she is not serious might have the bug go see her primary care ! The tone was so rude. Is this the way to talk to the parent of a sick child ? it was as if he was disappointed that the child wasn't sick enough for him to come and save the day.He needs to understand being a doctor does not make him God and we go to him for the service he provides, for which he gets paid ! He acts like he is doing charity and we are at his mercy. There are more brilliant doctors who are down to earth. He does not deserve to be a doctor. Experience and intelligence does not make a person a doctor. Without empathy , world's most brilliant doctors are just robots .. would never recommend him ! We got assigned to him via urgent care on a weekend. Will never go to him again! Horrible person extremely unpleasant !

I have not thought about Dr. Whitney for a while. We haven't lived in the area for a long time, but when I saw these reviews I had to write my own. Dr. Whitney saved my son's life. It is as simple as that. We switched pediatrician's to Dr. Whitney when my son was 5 months old and had been hospitalized at Good Sam for respiratory distress. Dr. Whitney took us seriously from the moment I met him. He told me my son was far too ill for an infant and needed a full work up at Lucile Packard Children's Hospital. He had connections there and got us in right away. It was quickly discovered that my son's airway was 90% obstructed because the artery from his heart was compressing his trachea. He would need immediate surgery because the next cold/cough could kill him. Because of Dr. Whitney's action, our son is alive and well today. He is now a healthy and active 14 year old boy. I am forever grateful to Dr. Whitney and can't imagine what our life would have been like if our paths hadn't crossed.

Horrifying experience when I brought in my 3 year old. Very condescending and rude, showed no effort to comfort the patient, showed minimal effort or patience to assess the child in a way that is easier for the 3 year old, but ordered to put her on bed to force open her mouth because it was a "quick and easy" as he calls it. He would render no information what is really needed to treat her but only offer excessive and unneccsesay procedures to "confirm that she does not have what she is not showing the symptoms for". I had no choice because he was the doctor I had to see at the Los Gatos urgent care but next time, I would ask what doctor was on site and might as well drive further to Palo Alto than seeing this one.

I brought my 7 month old son in after his first exposure to peanut butter led to hives and vomiting. After my son vomited he was calm and looked fine but I still brought him in. Dr Whitney appeared very non-empathic, tired, and sent us home after just a quick checkup. He didn't provide any prescription for an Epi pen, directions on what to do if my son got a rebound reaction, any referral to allergy; he just sent us home and told us to follow up with our pediatrician and avoid any more peanuts. We got home in about 1.5-2 hours, and my son had a rebound reaction to the peanuts soon after we got home, much worse than the first reaction with hives all over his body and itching and throat/face swelling. I had to call 911 and my 7 month old son had to go to the ER by ambulance. I am a physician. I have since learned about the risk of a second delayed reaction up to 6 hours later. I am shocked he did not keep us longer for monitoring, did not start my son on Benadryl and steroids (which he should have), and that he did not prescribe an Epi pen/Benadryl/steroids for me to get prior to going home. This was very irresponsible and medically inappropriate. I am glad my son survived his second reaction.

This guy has serious issues. Combative, argumentative, gruff, rough and unpleasant. My 5 year old left screaming in horror about the "bad doctor" and to be fair the even worse male nurse at the Los Gatos PAMF Urgent care. Seriously, avoid if you don't want to feel worse than when you came. The fact that he's a pediatrician is most shocking. I wouldn't send an adult to him.

I just visited this doctor at the Los Gatos Pediatric urgent care. He is direct, efficient, thorough, and to the point. I had no problems with his style. He may not indulge in baby talk with your child but he was concerned, compassionate and made my daughter feel at ease. I like him and would go back to him with my kid in a heartbeat.

If you have a child with a hard to diagnose problem, take your child to Dr. Whitney. He is the best.

We have seen him last weekend in the urgent care of Los Gatos PAMF. As most other reviewer are saying, he didn't really try to make my son comfortable during the examination, yet we were completely satisfies at the end. He was direct and assuring. He listened us carefully and explained his diagnosis. When we left, we knew exactly what to do about the situation. He send his report to our pediatrician and he also followed up with a call two days later. I believe that's exactly what you need from a doctor.

I was in the process of looking to see where Dr. Whitney was currently located, when much to my surprise I came across these negative reviews. My son saw Dr. Whitney several times over the years when our normal pediatrician was out of the office. We always found him to be very knowledgeable and thorough and not afraid to give his professional opinion (a rare quality in doctors these days). He has a quick wit and no nonsense attitude, which perhaps can be mistake for rudeness? In any case, my son who was fairly shy when he was younger really liked Dr. Whitney and so did we.

Nightmare dealing with Dr James Whitney. Stay away from him. Rude attitude while dealing with kids. My son was running high fever and he ordered a bunch of tests. He promised to call back after looking at the test results but never did. Kept calling his office and was told he will call back...